Software Engineer

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

We are building a cutting-edge ecosystem for Docusign that will empower developers to seamlessly integrate and extend Docusign's features and applications by implementing custom APIs. As a Software Engineer, you will be responsible for leading medium to large initiatives and scaling the Developer platform - Strategic Al Initiatives, ensuring that it is robust, secure, and easy to use for builders looking to plug into Docusign's growing IAM ecosystem. In this role, you will collaborate closely with cross-functional teams across the organization, driving platform architecture and feature development. Your work will impact multiple engineering and product teams as you lead the development of the platform's foundational features. Additionally, guiding architectural decisions, and managing incident response processes that require being on rotational on-call, and coordination both within the team and other teams within the organization.

This position is an individual contributor role reporting to the Director of Software Engineering.

Responsibility

• Design and optimize secure and scalable systems, including queueing architectures, NoSQL, and SQL storage systems, to handle the diverse needs of the ecosystem
• Provide technical guidance and mentorship, fostering a culture of innovation, continuous learning, and high performance within the engineering team
• Create secure, efficient backend services and agents in Javascript or other object-oriented programming languages
• Develop and maintain feedback loops for your Al Agents
• Work directly with customers and internal teams to understand needs and iterate quickly
• Adapt quickly to new technologies, coding languages and domains
• Raise issues proactively that might impact delivery commitments
• Participate in Agile environments using Scrum software development practices, automated unit testing, CI/CD, code reviews, and version control systems (Git)

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 5+ years of development experience or equivalent
• Bachelor's or Master's in Computer Science, Electrical Engineering, Information Systems, Informatics, or equivalent
• Experience with data structures, algorithms, operating systems, and distributed systems fundamentals
• Experience working with C#, Node.js, Java, or other modern programming languages
• Experience building cloud-native services using REST APIs, microservice-based architectures
• Experience with the entire software development lifecycle, including version control (git), CICD pipelines, testing, and regional cloud deployments

Preferred

• Experience using containerized technologies (e.g. K8S, and Docker)
• Test-first or test-driven development (TDD) mentality
• Experience with Typescript and NodeJs
• Experience with Azure and Azure available tools like AKS, Cosmos, etc.
• Experience designing, developing, troubleshooting, and debugging multi-regional web-services
• Strong organizational, problem-solving, and communication skills
• Experience developing large-scale cloud services, including troubleshooting and performance tuning
• Experience in high-scale distributed systems and fault-tolerant design
• Experience with agile and test-driven development methodologies
• Ability to work in a dynamic, fast-moving environment, prioritize your work, and manage your own time

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $146,400.00 - $235,375.00 base salary

Washington: $140,100.00 - $206,775.00 base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
• Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at DocuSign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

EEO Statement

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

EEO Know Your Rights poster