Software Engineer - Forward Deployed

SmartCommerce helps brands turn demand into real retail performance. SmartCommerce connects websites, media, and marketing campaigns directly to retailer carts with Click2Cart® - helping more shoppers convert while protecting performance as availability changes. We turn product discovery on your site into retail purchases by helping you route shoppers to in-stock retailers and protect conversion when inventory shifts. We connect ads, social, influencers, retail media, and QR codes directly to retailer carts so campaigns convert beyond the click. We understand how marketing drives retail outcomes and help you see which retailers convert, where availability impacts performance, and how campaigns perform across commerce channels. We’re building the technology that connects media, shoppers, and retailers — and we’re looking for people who want to help shape the future of commerce. The Role: SmartCommerce is looking for a Software Engineer, Forward Deployed to build AI agents that automate operational workflows using the Claude SDK, integrating with internal systems such as Jira and Slack and with third-party APIs. This role is well-suited to an early-career engineer who is comfortable learning quickly and working hands-on with modern AI development tooling. Job Title: Software Engineer- Forward Deployed Department: Engineering Reports to: Director of Engineering Experience Required: Demonstrated experience with AI and with building software in a professional or academic setting Salary Range: $80-$95K Supervisory/Training Responsibilities: This role does not supervise/manage others. This is an Individual Contributor role. Schedule: 9:00AM – 6:00PM ET. Job Location: Remote in United States. Responsibilities: • Design, build, and deploy AI agents using the Claude SDK to automate operational workflows • Integrate AI agents with internal tools such as Jira and Slack, and with third-party APIs • Collaborate with senior engineers and product stakeholders to scope and iterate on agent capabilities • Write clean, well-tested, well-documented code • Leverage AI coding tools (Claude, Cursor, Codex, Gemini, etc.) throughout the development lifecycle • Monitor, debug, and improve agent reliability and performance in production • Participate in code reviews and contribute to engineering best practices • Bachelor's degree in Computer Science or a related field with 2+ years of professional software engineering experience, OR a Master's degree in Computer Science • Demonstrated experience building software in a professional or academic setting • Experience with the Claude SDK or comparable LLM/agent development frameworks • Proficiency with AI coding tools (Claude, Cursor, Codex, Gemini, etc.) • Experience integrating with third-party and internal APIs (e.g., Jira, Slack) • Solid programming fundamentals • Nice to Have: Experience with LangGraph or Google ADK (Agent Development Kit) • Eligibility to work in the United States without sponsorship • Ability to pass background check Remote - from home office with occasional travel as needed. Must be located within the United States; Eastern US preferred. At SmartCommerce, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll also enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan, supplementary benefits, paid time off, and professional development opportunities. Benefits: Health Care Plans (Medical, Dental & Vision) Retirement Plan (401k, Profit Sharing) Life Insurance (Basic, Voluntary & AD&D) Long-Term Disability Short- Term Disability Flexible Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Work From Home/Remote Wellness Resources *Location requirements: Must be located in the United States- we are not able to provide sponsorships at this time. SmartCommerce helps brands turn demand into real retail performance. We’re building the technology that connects media, shoppers, and retailers — and we’re looking for people who want to help shape the future of commerce. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. Job Description Scope This job description is intended to describe the general nature and level of work being performed by employees assigned to this role. It is not designed to be an exhaustive list of all duties, responsibilities, and qualifications required. The responsibilities and physical/working condition requirements listed above represent the essential functions of this role. SmartCommerce reserves the right to modify, add, or remove duties and to assign other responsibilities as necessary at any time, with or without notice. At-Will Employment Employment with SmartCommerce is at-will. This job description does not constitute an employment contract or a guarantee of employment for any specific duration, and either the employee or SmartCommerce may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law. Equal Employment Opportunity SmartCommerce is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law. Reasonable Accommodation SmartCommerce is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application, interview, and employment process. If you require an accommodation to perform the essential functions of this role or to participate in the hiring process, please contact [email protected] to discuss your needs. Background Check and Work Authorization Employment with SmartCommerce is contingent upon successful completion of a background check, conducted in accordance with the Fair Credit Reporting Act and applicable state and local law. Candidates must also be authorized to work in the United States; SmartCommerce participates in the E-Verify program. As an E-Verify employer, we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Multi-State and Remote Workforce Notice As a remote-first employer, SmartCommerce may be subject to additional state- or locality-specific employment notices, pay transparency requirements, or protected-class provisions based on an employee's work location.