Software Engineer II

MOO brings brands to life in a sustainable way, with a range of remarkable print and merchandise products. We combine design, technology, manufacturing and service, so that people can connect in memorable ways. Not online but out there, in real life. We started in 2004. Since then we’ve built an award-winning and much-loved brand, with customer satisfaction and Trustpilot ratings that make most businesses want to give up and hire an army of review bots. We’ve got half a million customers, mostly small and medium businesses in North America, the UK, and Europe – businesses that, like us, get all excited about putting something real and beautiful into people’s hands. Does that make us nerds? Probably, and we’re ok with that. We’ve been given the highest business award in Britain, ‘The Queen’s Award for Enterprise’. Backed by venture capital, we’re part of Tech Nation’s ‘Future Fifty’, recently passing $1bn in lifetime revenue, and featuring in the Guardian’s top 10 UK start-ups list. Ok, we’ll stop bragging now. Today, we’re more than 400 people with our global HQ in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO and with our most recent office expansion in Cape Town South Africa. The Forge team is focused on enabling branded product launches through our expanding network of vendors while improving our in-house internal manufacturing system. Our mission is simple: to power product launches that grow revenue for MOO by enabling our manufacturing team to produce high-quality products quickly and efficiently. We operate as an agile team, working closely with internal stakeholders to orchestrate the post-purchase journey from the moment a customer checks out, to the moment their custom-branded product arrives at their door. Our platform plays a crucial role in ensuring that every new product launch is scalable, efficient, and beautifully delivered. *Please note that this role is for our London, Camden Office* The Role You’ll be joining an established platform team that sits at the heart of MOO’s post-purchase journey making sure every customer order is smoothly handed off to the right production partner and fulfilled without a hitch. As a Software Engineer, you'll work closely with a small team to improve the resilience, observability, and scalability of our systems. From refining service architecture to setting up robust monitoring and alerting, you’ll play a hands-on role in keeping our internal manufacturing system healthy and evolving. This is a great opportunity for someone who enjoys building reliable software, likes digging into systems, and wants to grow in a supportive environment. You’ll learn from experienced engineers, contribute to essential platform features, and take ownership of technical areas over time Responsibilities Build, test, and deploy backend services as part of a collaborative, cross-functional team, using Java, Terraform, and AWS. Contribute to the reliability and scalability of our systems by improving monitoring, alerting, and incident response processes Write clean, maintainable, and well-tested code that supports core fulfilment workflows- Work closely with senior engineers through pair programming, code reviews, and collaborative problem-solving Take part in design discussions and contribute to architectural decisions that help us scale Collaborate with engineers and stakeholders across teams to support new product launches and vendor integrations Continuously improve how we work — from refining CI/CD pipelines to strengthening observability and developer experience About You Java (21) AWS suite Spring boot You care about great user experience, improving internal tooling, and want to collaborate with other engineers and stakeholders to achieve this. You’re self-motivated and a team player- doing your best work when collaborating with others. You have some experience of working in an agile environment, and are willing to learn and evolve your skillset. Above all, a team player Understanding of the importance of code quality and testing Challenges themselves and others to imagine and implement improvements collaboratively Promote transparency and collaboration with your tech peers and stakeholders Has a keen eye for detail Cares about providing a great user experience Nice To Have Typescript Terraform Serverless Event driven architecture Manufacturing/shipping or eCommerce background Experience with MES systems like Tulip etc A keen interest in operational processes, particularly in manufacturing, shipping, fulfilment or supply chain. What’s it like to work at MOO? MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance. That’s why we offer 25 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, and paid parental leave. We’ll offer you private healthcare, life insurance, a season ticket loan, and a cycle to work scheme. We also offer flexible work schedules with hybrid and remote working for certain roles as well as a Work From Anywhere program. Diversity Statement We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class. As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.