Software QA Manager

Beghou brings over three decades of experience helping life sciences companies optimize their commercialization through strategic insight, advanced analytics, and technology. From developing go-to-market strategies and building foundational data analytics infrastructures to leveraging artificial intelligence to improve customer insights and engagement, Beghou helps life sciences companies maximize performance across their portfolios. Beghou also deploys proprietary and third-party technology solutions to help companies forecast performance, design territories, manage customer data, organize, and report on medical and commercial data, and more. Headquartered in Evanston, Illinois, we have 10 global offices. Our mission is to bring together analytical minds and innovative technology to help life sciences companies navigate the complexity of health care and improve patient outcomes. The QA Manager will play a pivotal leadership role in driving the overall quality strategy, execution, and culture within the organization. This role goes beyond traditional QA ownership—it's a strategic position responsible for shaping scalable testing frameworks, strengthening automation maturity, and ensuring the delivery of high‑quality, enterprise‑grade cloud products. As the QA Manager, you will lead and mentor a diverse team of QA engineers, elevate quality standards across the organization, and champion best‑in‑class testing practices. You will collaborate closely with cross-functional stakeholders—product managers, engineering teams, DevOps, and release management—to embed quality at every stage of the product lifecycle. With a strong focus on automation, performance, and compliance, you will ensure that both product releases and client implementations meet the highest benchmarks of reliability, security, and scalability. We'll trust you to: Leadership & Strategy Lead and mentor a team of QA engineers, fostering a culture of excellence, accountability, and continuous improvement. Provide career mentorship, performance guidance, and development opportunities to team members. Create awareness of QA offerings across the organisation and act as a strong representative of QA in cross-functional discussions. Process Ownership & Execution Drive end-to-end ownership of QA processes and deliverables — from requirement gathering through release validation. Design and implement robust QA frameworks, including test planning, test case development, execution, and reporting. Build and scale test automation frameworks using Selenium and performance tools like JMeter, LoadRunner, etc. Oversee implementation of automation and continuous integration pipelines to accelerate release cycles without compromising on quality. Quality Operations Ensure QA processes effectively address scalability, performance, security, and data integrity aspects of cloud-based software. Work closely with DevOps teams to integrate quality into CI/CD workflows using agile ticket tracking and reporting tools. Champion the adoption of industry best practices and modern QA tools to improve speed, efficiency, and test coverage. Ensure the quality of client deliverables/implementations. Ensure compliance with GRC processes and provide support to internal and external audits, as needed. Metrics & Improvement Define and track key KPIs and quality metrics to provide visibility into test coverage, defect rates, release readiness, and overall product quality. Conduct root cause analysis on production issues and implement corrective/preventive actions to avoid recurrence. Utilise data-driven insights to continuously optimise testing strategies and processes. Cross-functional Collaboration Collaborate with product managers, software engineers, and operations teams throughout the software development lifecycle to embed quality from ideation to deployment. Participate actively in requirement gathering sessions, translating business needs into clear and testable acceptance criteria. Partner with release management teams to ensure thorough testing and validation of cloud-based releases. You'll need to have: Bachelor’s/master’s degree in computer science, Information Technology, or related field. 15–20 years of QA experience with at least 5 years in a leadership role(mandatory) Strong hands-on experience with Selenium, performance testing tools, and automation frameworks. Deep understanding of agile software development, DevOps tools, and ticket tracking systems (e.g., JIRA, Azure DevOps). Proven experience in managing QA for cloud platforms and enterprise-scale applications. Having experience in process implementation. Strong analytical, problem-solving, communication, and interpersonal skills. Preferred Qualifications Background in life sciences or healthcare software is a plus. Familiarity with Beghou platforms: Mainsail™, Meridian™, ARMADA™. Certifications: ISTQB, Certified Scrum Master (CSM), or equivalent. At Beghou Consulting, you'll join a highly collaborative, values-driven team where technical excellence, analytical rigor, and personal growth converge. Whether you're passionate about AI innovation, building commercialization strategies, or shaping the next generation of data-first solutions in life sciences, this is a place to make an impact!