Software QA Specialist

Descartes Unites the People and Technology that Move the World

The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed.

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq:DSGX, TSX:DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at www.descartes.com.

We’re growing fast and invite you to join our amazing team.

Mission — Why the Job Exists

• Strengthen automated test coverage: Design, develop, and maintain reliable automated tests for web applications using Selenium and other appropriate automation technologies, increasing coverage of critical business workflows and reducing reliance on repetitive manual testing.
• Ensure API quality: Build and execute comprehensive automated API tests using Postman and SOAPUI, validating REST and SOAP services, integrations, error handling, and expected system behavior.
• Validate data integrity: Use SQL to validate application data, troubleshoot issues, verify test results, and ensure data consistency across systems and integrations.
• Improve regression testing: Maintain and execute automated regression suites that provide timely, actionable feedback on software quality and support confident releases.
• Embed automation into CI/CD: Use Jenkins and related CI/CD practices to integrate automated testing into development and release pipelines, improving the speed and consistency of quality checks.
• Drive effective defect resolution: Investigate test failures, analyze logs and data, document defects clearly, and collaborate with developers and other stakeholders to support timely resolution.
• Advance QA practices: Identify opportunities to improve automation frameworks, test design, and QA processes, including evaluating and applying AI-assisted testing approaches where they can improve efficiency, coverage, analysis, or maintainability.
• Provide visibility into quality: Communicate test progress, quality trends, risks, and issues clearly to technical and business stakeholders throughout the software development life cycle.

• Proven experience in automated software testing, particularly for web applications and integrated systems.
• Strong hands-on experience with Selenium for web application test automation.
• Strong SQL skills, with the ability to query and validate data as part of testing and troubleshooting.
• Hands-on experience with Postman for API testing and automation.
• Experience testing SOAP services, ideally using SOAPUI, as well as REST APIs.
• Practical experience with Jenkins and integrating automated tests into CI/CD pipelines.
• Experience with defect tracking and test management tools.
• Ability to troubleshoot automated test failures, analyze logs, isolate root causes, and communicate findings effectively.
• Experience working collaboratively throughout the software development life cycle, including requirements analysis, development, testing, and release.
• Experience working in Agile/Scrum environments and collaborating with developers, business analysts, and other stakeholders.
• Interest in or practical experience using AI-assisted tools and techniques in software testing, such as supporting test-case generation, test maintenance, defect analysis, or identifying opportunities to improve test coverage.
• Strong written and verbal communication skills in English.
• Bachelor’s degree in Computer Science, Engineering, or a related field is preferred.

• Smart: Able to quickly understand complex systems, connect ideas, and make sound judgments.
• Curious: Actively seeks to understand customer problems, emerging technologies, and better ways of working.
• Coachable: Open to feedback, willing to adapt, and continuously improving through learning.

Join Us

As we scale, we’re looking for new doers, collaborators and innovators to join Descartes in uniting the people and technology that move the world as the Global Leader in Logistics and Supply Chain Technology. We’re entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success.

Descartes also has a deep sense of environmental responsibility. Learn more about how we helped our customers save over 552,000 metric tons of CO2 in 2020 by reducing fuel and paper consumption: https://www.descartes.com/who-we-are/social-responsibility-sustainability/environmental-impact.  Join a team that’s committed to working with customers to conserve resources and enhance sustainability.

At Descartes, everyone has a voice and the best idea wins, regardless of who makes it. We offer competitive compensation, great benefits, remote and flexible work hours, and the opportunity to join a company on an awesome mission with a great existing team and trajectory. If you feel you have 70% of the qualifications we are looking for, and Descartes sounds like the team and the mission you want to be part of, apply now. We can't promise it will be a fit, but we do promise to consider your experience.

We conduct a mix of in-person and virtual interviews. Virtual interviews are held via Microsoft Teams and are recorded and transcribed. We may utilize AI tools to support our hiring team in notetaking, summarization, and internal training. AI tools are not used in our recruitment process for decision-making purposes. Recordings, transcripts, and notes are used for recruitment, including improvement of our process, and record-keeping purposes. Should you have any questions or concerns about our process, please connect with our hiring team in advance of scheduled interviews.

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. For more information about our commitment to equal employment opportunity, please review our EEO is the Law, Pay Transparency Nondiscrimination Statement, EEO/AA Statement. Descartes participates in the E-Verify program. Please click below to learn more about the E-Verify program. Notice of E-Verify Participation Right to Work (English and Spanish).
Descartes is committed to working with and providing reasonable accommodations to job applicants with disabilities. Applicants in North America with a disability who require a reasonable accommodation for any part of the application or hiring process can email us at hrna@descartes.com. Provide your name and contact information along with the accommodation needed to assist you with the application process. Your request will be responded to as soon as possible. Reasonable accommodations will be determined on a case-by-case basis.