Software Test Engineer

Join iA – Transforming Pharmacy Fulfillment with Innovation and Care

Are you ready to revolutionize pharmacy with cutting-edge automation technology? At iA® (Innovation Associates®), we are at the forefront of transforming how pharmacies manage prescription fulfillment. With over 30 years of experience and innovation, iA is advancing pharmacy automation with solutions such as the NEXiA® Enterprise Software Suite, enabling pharmacists to focus more on patient care while improving operational efficiency. Whether it's in commercial retail, health systems, or government pharmacy settings, we empower our partners to do more with less. We’re looking for passionate and driven individuals like YOU to help shape the future of healthcare. Join us and be part of a team that's changing the way pharmacy works—for the better.

Your Role & Its Purpose:

The Quality Assurance team is a core part of our Software Engineering organization, playing a critical role in ensuring the reliability and safety of the software that powers pharmacy automation. Our systems directly support pharmacy workflows and patient outcomes, so quality isn’t just a checkpoint—it’s foundational to everything we build.

As a Software Test Engineer, you’ll take a hands-on approach to validating complex, real-world scenarios through thoughtful and thorough manual testing. You’ll partner closely with engineers, product teams, and domain experts to understand how our solutions are used in live pharmacy environments, and translate that into high-impact test coverage. From verifying end-to-end workflows to identifying edge cases that could impact accuracy or efficiency, your work will directly influence the performance and trustworthiness of our products.

In this role, you’ll operate with a high degree of ownership—designing, executing, and continuously improving test approaches for your assigned areas. You’ll also contribute to shaping quality practices by sharing insights, refining processes, and helping elevate how we think about testing across the organization. Your attention to detail and curiosity will help ensure that every release meets the highest standards in an environment where precision truly matters.

How You’ll Contribute:

• Define comprehensive, reusable test plans for software. Assemble test data and conditions to fully validate test plans.
• Work with teams to understand product requirements and technical specifications. Use knowledge of common failures and faults to create comprehensive test plans.
• Execute and document results of test plans and identify deviations from requirements.
• Execute, maintain and enhance provided Test Automation scripts/processes.
• Identify and document expected results and behaviors from execution of plans and communicate results with programming and engineering staff.
• Provide assistance for investigation and resolution of reported application and system issues.
• Participate in the design phase of software development to gain an understanding of the testing requirements for each release of the system.
• Identify and execute appropriate regression test cases and ensure new changes haven’t adversely affected the performance of other interrelated components.
• Update existing test plans to meet new software and hardware features and components. 
• Accurately estimate the time it will take to complete tasks. 
• Travel to customer sites for testing and maintenance for up to two weeks at a time will be required.
• Occasionally present new features, functionality and defect fixes to internal and external stakeholders
• Work with team to implement better testing practices, continuous improvement of quality processes.
• Occasionally provide On-Call Support
• Work directly with the Automation team to prepare regression and release test cases for automation.

What You Bring to the Table:

• Ability to travel (50%) including extended overnights, before/after normal work hours, and weekends, as needed
• Bachelor’s degree or equivalent work experience.
• 2-4 years of experience in software support, software testing, or training; experience in the pharmaceutical industry, with familiarity in pharmacy workflows and terminology, is preferred.
• Experience with Microsoft OS and SQL Server; previous work experience in the software industry; testing experience and solid troubleshooting skills 
• Test Automation experience is preferred
• Ability to take ownership of assigned tasks
• Strong communication skills (both verbal and written) and interpersonal skills
• Experience writing technical documentation
• Solid time management and prioritization skills
• Project and goal oriented
• Approachable, possess a positive attitude and readily accepting of change
• Strong work habits and work ethic
• Good presentation skills

Applicants must be authorized to work for ANY employer in the U.S. Employer will not sponsor applicants for work visas.

Compensation Details:

The estimated base annual salary range for this position is $62,069.00  to $94,453.00, though a candidate's base annual salary shall be determined on a range of factors, including, but not limited to, qualifications and experience. This position may additionally be eligible for an annual discretionary bonus.

Environmental Details:

iA follows a comprehensive Job Safety Assessment (JSA) to ensure software and IT environments comply with OSHA standards. This includes prioritizing ergonomics, proper lighting, and safe workspaces to minimize potential hazards. For remote employees, iA supports appropriate home office setups that align with OSHA guidelines for a safe and productive environment.

Safety Protocols:

Safety protocols include ensuring workstations are ergonomically designed to prevent repetitive strain injuries, encouraging regular breaks to reduce eye strain, implementing robust cybersecurity measures to protect data, and providing regular training on ergonomic practices and cybersecurity.

Who We Are:

iA is not just a technology company – we're a pharmacy fulfillment partner that provides software-enabled solutions and modular hardware to improve operational efficiency, reduce costs, and enhance the patient-pharmacist relationship. Our products and solutions streamline the prescription process from start to finish, allowing pharmacists to focus on what matters most: their patients.

What excites many people about iA is that we're doing more than responding to changes in the industry. We're helping drive them. Our solutions support pharmacies of all types, and our vision is centered on making pharmacy more efficient, effective, and accessible for everyone it touches.

What Drives Us:

• Customer Centric – Be bold with calculated decisions to drive value for our partners.
• Champion Diversity – Seek diversity within our team, our partners, and our community to strengthen who we are and what we will accomplish, together.
• Empower Ownership – Take ownership at every level and within every action to achieve excellence.
• Solutions Driven – Understand the problem and anticipate challenges, with a resolve to provide innovative solutions for our partners.
• Trust Daringly – Operate with trust of our team, our partners, and our strategy from day one.

Benefits that Matter:

• Work-Life Balance – Generous time-off, paid volunteer days, and wellness programs to support your well-being.
• Comprehensive Benefits – Medical, dental, vision insurance, 401(k) with match, up to 12 weeks of 100% paid parental leave, pet insurance, and more.
• Career Growth – Invest in your future through iA University, tuition reimbursement for eligible degree programs and certifications, professional development funding, and ongoing opportunities to learn and grow.
• Culture of Ownership – At iA, we empower our employees to take charge and drive change.
• Impactful Work – Be part of a team that is transforming the pharmacy industry and improving patient care every day.
• Collaborative Environment – Work alongside passionate, like-minded individuals in a company that values teamwork and creativity.

Not the right fit? Explore other opportunities at https://iarx.com/careers

Want to learn more about iA's innovative products, talented people, and culture? Visit us at iARx.com or connect with us on LinkedIn, Facebook, or YouTube. We’d love to share our story with you!

iA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

iA is committed to providing reasonable accommodation for individuals with disabilities throughout the job application process. If you require assistance or accommodation due to a disability, please reach out to us at iatalent@iarx.com