Solution Architect - Dynamics 365 CRM/Workbench

Overview We are seeking an experienced Solution Architect to lead the architecture and solution design activities for a major Commercial Insurance Claims transformation programme. The successful candidate will play a key role in shaping the solution from inception, aligning business objectives with a target technology landscape while ensuring architectural consistency across the project. Responsibilities Lead end-to-end solution architecture activities for the Claims transformation programme. Shape and define solution architecture from the early design phase through delivery. Ensure logical consistency and alignment across solution designs and technical delivery. Collaborate closely with business stakeholders, delivery teams, and technical leads. Provide architectural guidance aligned to Azure cloud technologies and enterprise standards. Support Agile delivery practices and Azure DevOps implementation approaches. Contribute to AI/LLM-enabled capabilities, particularly around document triage and comprehension. Drive best practices across integration, scalability, security, and solution governance. Produce clear architecture documentation and communicate complex technical concepts effectively. Essential skills Experience with Dynamics 365 is required. Knowledge of LLM AI technologies, particularly document triage/comprehension use cases. Strong stakeholder management and communication skills. Ability to shape and lead architectural direction within complex programmes. Desired skills Strategic thinker with strong solution-shaping capability. Able to lead from the front and influence technical direction. Strong communicator, both verbal and written. Collaborative, flexible, and delivery-focused. Comfortable operating in fast-paced transformation environments. Experience Experience with Azure DevOps and Agile delivery environments. Strong Solution Architecture experience within enterprise transformation programmes. Commercial Insurance Claims experience is essential. Strong Azure / Cloud architecture experience. Benefits Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses Competitive company benefits Always working as one team, our people are not afraid to think big and challenge the status quo As a Disability Confident Committed Employer we have committed to: Ensure our recruitment process is inclusive and accessible Communicating and promoting vacancies Offering an interview to disabled people who meet the minimum criteria for the job Anticipating and providing reasonable adjustments as required Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people “We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”. We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive