Solution Consultant & Sales Engineer – Intelligent Orchestration (Salesforce)

Solution Consultant & Sales Engineer – Intelligent Orchestration (Salesforce) Shape how AI runs Sales & Service inside Salesforce. Win strategic deals, design intelligent orchestration, and turn operational chaos into measurable impact. High visibility. Real revenue impact. Location: Flexible / Remote Company: Ortoo (Salesforce Native ISV) 🚀 About the Role Ortoo is redefining how revenue and service teams operate inside Salesforce. We are embedding AI-driven decisioning and intelligent orchestration directly into Sales and Service workflows — enabling companies to route smarter, prioritize better, and act faster. We’re looking for an AI Solution Consultant & Sales Engineer who can: Win strategic deals alongside Sales Design intelligent orchestration models Translate operational challenges into AI-powered solutions Become the trusted advisor for RevOps, Sales Ops, and Service leaders You will sit at the intersection of: AI & automation Business process design Salesforce architecture Revenue growth This is a highly visible, revenue-impacting role. 💡 What You’ll Do 1️⃣ Win New Business (Sales Engineer) You are a core contributor to new ARR. Partner with Account Executives on strategic opportunities Lead discovery sessions uncovering operational inefficiencies Position Ortoo as the intelligent decision layer inside Salesforce Deliver compelling, business-outcome-focused demos Design AI-powered proof-of-concepts Address technical architecture, security, and scalability questions Support RFPs and complex deal cycles You help customers see what intelligent orchestration can unlock. 2️⃣ Design AI-Powered Orchestration You will architect and configure: AI-assisted lead prioritization Dynamic workload balancing Skills-based routing SLA-aware case allocation Capacity-driven distribution models Intelligent reassignment and escalation flows You translate business logic into scalable, Salesforce-native automation — enhanced with AI-driven insights. 3️⃣ Be the Orchestration & RevOps Authority Advise Sales, SDR, Service, and Support teams on modern operating models Help organizations move from static assignment rules to intelligent, adaptive systems Quantify business impact: speed-to-lead, conversion lift, SLA adherence, rep productivity Contribute to Ortoo’s best-practice AI orchestration frameworks Customers should feel they are working with a strategic advisor — not just a product expert. 🧠 What You Bring Business & Operational Depth Strong understanding of: Lead management & conversion optimization Case management & SLA models RevOps / Service Ops structures Ability to connect workflow design to measurable KPIs Consulting mindset with strong analytical thinking Salesforce & Technical Expertise Hands-on Salesforce experience (Sales Cloud and/or Service Cloud) Comfortable with: Data models Automation (Flows, logic, routing rules) Security & sharing models Reporting & analytics Able to discuss architecture with technical stakeholders Curious and excited about applying AI to operational workflows This role requires technical credibility — not just business fluency. Commercial & Communication Strength Confident presenting to enterprise stakeholders Strong demo storytelling ability Comfortable navigating complex buying committees Structured, persuasive, and outcome-oriented You enjoy being in front of customers — and winning. 🔥 What Makes This Role Exciting You will help shape how AI is embedded into operational workflows You directly impact revenue growth You work at the forefront of intelligent automation inside Salesforce You influence both product evolution and go-to-market strategy This is not a back-office consulting role — this is a strategic, high-visibility position. 📈 What Success Looks Like Higher win rates in strategic deals Shorter sales cycles through strong technical validation Customers achieving measurable improvements in speed, productivity, and revenue Ortoo positioned as the intelligent orchestration layer in Salesforce ecosystems Division Ortoo Locations Ortoo Ltd Remote status Hybrid About Ascendx Smarter Data. Sharper Insights. Bigger Wins. Salesforce solutions that power sales, service and operations - turning CRM data into real-time insight, smarter workflows and breakthrough growth.