Solution Designer

Req ID: 5023 Job Type: Hybrid Location: May 19, 2026 About Us We develop digital products and services for monitoring, diagnosing, and optimizing industrial systems. Our data ‑ driven solutions combine deep domain expertise with modern software architecture and excellent experience. To strengthen our product management environment, we are looking for a Business Process & UX Architect (m/f/d) with a strong understanding of processes, systems, and user needs. Your Mission You make complex industrial processes understandable, efficient, and scalable. As a Business Process & UX Architect, you ensure that our digital products not only function technically, but are also intuitive to use, minimize errors, and create real value for users. Your focus: clarifying processes, reducing complexity, and shortening time to value. Your Responsibilities You translate complex business, diagnostic, and service processes into clear software and workflow concepts You identify automation potential and improve workflows for our users You design consistent system logic around services, SLAs, roles, and permissions You develop intuitive user journeys with a strong focus on usability and user adoption You work closely with Product Management, UX, and Development teams You support product development through clear documentation, communication, and user feedback Your Profile Degree in Business Informatics, Industrial Engineering, Human ‑ Computer Interaction (HCI), or a comparable technical field Experience in business process design, UX or system architecture, or product concept development Experience working with product management and agile development teams (Scrum) Very good understanding of B2B software, industrial applications, or IoT platforms Ability to communicate complex technical topics clearly, structured, and user ‑ oriented Very good English skills, both written and spoken Nice to Have Experience with industrial software, IoT platforms, or technical B2B products Knowledge of machine diagnostics, condition monitoring, or service processes Experience with process and UX tools (e.g., BPMN, Figma, Confluence, Jira) Interest in AI ‑ supported process or workflow automation What We Offer A strategically important role at the intersection of product, technology, and user experience Significant creative freedom in shaping processes, UX concepts, and system logic An international environment with short decision ‑ making paths Our Promise Flexible working hours and the option to work from home Attractive compensation, including tax ‑ free benefits (e.g., Sodexo meal vouchers and fuel vouchers) Height ‑ adjustable desks in small offices (2–3 people) Strong commitment to sustainability (solar power, waste separation, orchard meadow, etc.) Bicycle leasing via BusinessBike Table soccer and table tennis for breaks Contact Have we sparked your interest? We look forward to receiving your application! This is us: As part of the Burckhardt Compression Group, we are a global leader in the field of automated condition monitoring and the protection of people, the environment, and critical machinery. For decades, we have specialized in intelligent monitoring systems for rotating equipment, with a focus on reciprocating compressors and gearboxes. We supply products and services to the most demanding markets. With sales partners worldwide, our team of experts delivers reliable and efficient solutions that keep industrial operationgs running safely. At our locations in Rheine (Germany) and Houston (USA), 115 motivated employees work in an international environment.