Solution Engineering Manager

Overview WELCOME TO SITA At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow. Are you ready to love your job? The adventure begins right here, with you, at SITA. ABOUT THE ROLE & TEAM Collaborates on the technology planning, strategy, direction and design choices within solutions used to meet the business requirements of SITA customers. This includes providing guidance, support and advice in the proposal, implementation and deployment for any new or existing product developments as part of a customer solution. (Please note this is a temporary position) WHAT YOU’LL DO Provides the technical qualification and owns the technical parts of proposals submitted to customers through knowledge of current, new or evolving technologies, and SITA solution portfolios. Designs/coordinates development of standard and complex solutions which may involve multiple parties both internally and externally, including the selection of 3rd party vendor to meet customer requirements. Promotes SITA by furnishing customers with comprehensive, up-to-date information on current products, product enhancements and new solutions, through customer meetings and workshops. Facilitate designs to be efficiently implemented Right the First Time (RFT) and supported operationally. Collaborates with colleagues to gain and share ideas and opportunities. Lead, mentor and coach staff and organize technical training and certification on the products and technologies supporting the ATI. Supports account team or competency centers during the pre-contract phases (qualification, proposal and contract) with technical designs and advice. Participates in the development of technical account strategies with the sales team to ensure maximum account penetration and commercial benefits for SITA in the long term. Qualifications ABOUT YOUR SKILLS 5-8 years of experience in Information Technology Telecom Industry or Air Transport Industry technology in a technical pre-sales role Proven track record in producing communicating and documenting successful technical customer solutions Degree or equivalent experience in Engineering or Computer Technologies Technical certifications would be a plus (e.g. Cisco CCNA CCDA ITILV3) Pre-Sales Business and or Commercial experience is a plus WHAT WE OFFER We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week : Work from home up to 2 days/week (depending on your team’s needs) ⏰ Flex Day : Make your workday suit your life and plans. 🌎 Flex Location : Take up to 30 days a year to work from any location in the world. 🌿 Employee Wellbeing : We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs. 🚀 Professional Development : At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International—available to all employees—to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way. 🙌🏽 Competitive Benefits : Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process. Starting Compensation Starting Compensation Compensation Note Hidden (-999)