Solutions Architect

About us: Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe. Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions. Founded in 2013, Amach was created to solve a specific problem in aviation: too much complexity, too little usable intelligence. We help airlines modernise their operating model using cloud, data and Al-delivered by teams with deep aviation domain expertise. Our goal is to maximize airlines' operational efficiency by optimizing resource use, reduce costs and increase customer experience and satisfaction. We are seeking a Solutions Architect to be embedded with our customer in the aviation sector, working closely with their technical and business teams to design, implement and optimise cloud, data and AI solutions that drive operational excellence. You will serve as the trusted technical advisor, translating the customer's complex aviation challenges into scalable architectural solutions while ensuring alignment with their strategic objectives. This is a fully remote role that offers the opportunity to make a direct impact on a leading airline's digital transformation journey. Please note: this is a fully remote role. Required skills: 5+ years of experience in solutions architecture or similar technical advisory roles within cloud or enterprise environments Demonstrated expertise with Amazon Connect and related AWS services Strong understanding of aviation industry processes, systems or business challenges is highly valued Excellent communication skills with the ability to explain complex technical concepts to both technical and non-technical stakeholders Experience working embedded with customers or in customer-facing technical roles Desirable skills: Background in data architecture or AI/machine learning solutions Experience with airline operations, flight planning, crew management or related aviation systems Familiarity with modern DevOps practices and CI/CD pipelines Key responsibilities & duties include: Work with the customer's stakeholders to understand their aviation business requirements and translate them into technical solution architectures Design and implement cloud and data solutions tailored to the customer's operational needs, ensuring scalability, security and performance Lead technical design reviews and architecture decisions with the customer's engineering teams Provide ongoing technical guidance and support to the customer's teams throughout solution implementation and deployment Collaborate with Amach's product and engineering teams to ensure customer requirements are met and integrated effectively Drive adoption of best practices and optimisation strategies within the customer's technology environment Manage the customer relationship at a technical level, acting as a primary point of escalation for technical concerns and strategic questions What’s in it for you: An opportunity to join a fast-growing company Options for career advancement Learning and development opportunities Flexible working environment Competitive salaries based on experience Equal Opportunity Employer: Amach is an equal opportunity employer and makes employment decisions on the basis of merit. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is intended to convey essential responsibilities and qualifications for this role, but it is not an exhaustive list of tasks that an employee may be required to perform. If you are passionate about driving customer success, advising on strategic solutions, and contributing to product innovation, we would love to hear from you! Not for you? Check out all of our open positions in our careers page and follow us on LinkedIn for future opportunities. P.S. Share this with friends and co-workers! Don't be afraid they'll steal it from you, if you're amazing and smart we'll find a role for you. We are growing fast and we are always looking for talented people. At Amach, we strive to be an inclusive community of open-minded individuals with different backgrounds and we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strongly believe that a diversity of experience and background is essential to create a fulfilling environment and better solutions for our people and our customers. All Amach employees and contractors are expected to honour this policy and act to ensure that every individual is respected in the workplace. Your personal data Amach will process your personal information in accordance with the EU's General Data Protection Regulation (GDPR). We will comply with data protection law and principles, which means that your data will be: Used lawfully, fairly and in a transparent way Collected only for valid purposes and not used in any way that is incompatible with those purposes Relevant to the purposes we have told you about and limited only to those purposes Accurate and kept up to date Kept only as long as necessary for the purposes we have told you about Kept securely If you would like to contact us about your data, please use the following address: info@amach.com