Solutions Consultant - Post Sales

Spend on technology is one of the biggest items in an enterprise CFO’s budget, second only to headcount. Traditional procurement is one of the most frustrating, friction-filled bottlenecks in modern businesses. A single purchase routinely stalls for months, drowning in endless email threads and dragging in teams from Finance, Legal, Security, and IT. Vertice is the world’s first Intelligent Procurement Platform aiming to eliminate this chaos. By combining automated agentic workflows, deep AI insights, and a global network of expert negotiators, we empower enterprises to buy smarter and scale at pace. The market response has been unprecedented: $75bn+ in spend processed across our platform. 20% savings consistently delivered to our customers. 70% reduction in standard enterprise procurement cycles. 13X revenue growth achieved over the last two years alone. Founded by serial technology entrepreneurs Roy and Eldar Tuvey, who have successfully scaled and exited two category-defining platforms and created $600M+ in enterprise value, we are backed by over $100M in Series C funding from tier 1 global investors including Bessemer Venture Partners, 83North, and Lakestar . We were recently recognized as the #2 fastest-growing company on the Sunday Times' Tech 100 and named the fastest-growing startup in the UK and Ireland by the FT’s Sifted. With headquarters in London and hubs in New York, Brno, Sydney, and Johannesburg, we are fundamentally reshaping the global B2B economy. The Role You will be part of the solutions consulting team at Vertice and play a critical role in onboarding new customers and leading the implementation process of our procurement orchestration solution. You’ll lead customer onboarding and guide clients on how to use our Intake to Procure product and broader platform capabilities to achieve their goals. This is a customer-facing role where you will be responsible for technical configuration, customization, implementation and support integration development. You'll collaborate closely with customers, customer success teams, and product managers to ensure smooth and effective deployments. As Vertice scales, you’ll be working with a wide range of clients across various industries and regions. You'll be at the forefront of driving customer satisfaction, helping clients maximize value from our solutions while influencing the future development of our product and our global solutions consulting team. Responsibilities Lead onboarding for new customers, with a focus on understanding their procurement processes and creatively configuring the product to solve their challenges. Take responsibility for the full end-to-end implementation of our workflows solution, including technical setup and project management to ensure smooth adoption. Provide expert guidance on how to integrate and embed Vertice’s workflows and integration products into clients' existing systems and processes. Conduct training and Q&A sessions with customers to empower them to use the product independently and confidently. Work proactively across multiple customer projects, tracking progress and ensuring timelines are met with minimal oversight. Collaborate closely with the Customer Success and product team to ensure our customers are delighted, helping to resolve any issues quickly and efficiently. Act as the primary technical contact for customer configuration and customization requests, ensuring that their specific needs are met. Provide feedback to Product and Engineering teams, influencing the product roadmap based on customer experiences and requests. Requirements At least 4 years of work experience, with 2-3 years of experience in a solution consultant, project management or functional advisory role Experience with end-to-end project management, with the ability to manage multiple client engagements simultaneously. Proven experience consulting on platform integration, offering tailored recommendations for optimising workflows Excellent communication and documentation skills, with a strong ability to manage customer relationships and ensure client satisfaction. A proactive problem solver who takes pride in ensuring smooth implementations with a focus on making customers happy. Nice to Haves Experience with procurement and finance tools like Coupa, SAP Ariba, Oracle, NetSuite, Workday or Sage Strong technical skills, comfortable with software configuration, integrations, and familiar with reading JSON and API documentation. In-depth understanding of B2B procure-to-pay processes and experience working in the procurement space Final things to note Vertice is an equal opportunities employer, although you must be legally able to work in the specified region of the job. Any personal data you provide will be processed in accordance with Vertice's privacy policy and applicable data protection law. We use AI-assisted tools to help us review and assess applications more efficiently. These tools support our Talent team but do not make hiring decisions autonomously. You have the right to contest any AI-assisted decision, and exercise your data subject rights by contacting us; please follow the instructions in our privacy policy. We like to deal directly with our candidates so no agencies please! If you aren’t sure this job applies to you, feel free to send your CV to [email protected], and we’ll be happy to take a look and see if you could be a good fit anywhere else in our business!