Solutions Engineer

About Us As the leader in data privacy, TrustArc automates and simplifies the creation of end-to-end privacy management programs for global organizations. TrustArc is the only company to deliver the depth of privacy intelligence, coupled with the complete platform automation, that is essential for the growing number of privacy regulations in an ever-changing digital world. We have a global team across the Americas, Europe, and Asia, TrustArc helps customers worldwide demonstrate compliance, minimize risk, and build trust. For additional information visit www.trustarc.com . We invest in our teammember’s work-life balance, with unlimited paid time off, flexible working hours, and a work from home environment. We support employees with their own industry specific learning. We have weekly virtual team events such as trivia games, celebrating “international pet day”, lunch’n’learns, exercise classes, Women at TrustArc ERG, and many more. All of our above initiatives and employee support is in line with our seven core values: Customer Obsessed, Fearless, Accountable, Collaborative, Agile, Transparent and Effective. We like to encourage our employees to end each day with the question: “Which value(s) did I demonstrate today?” And we acknowledge exceptional work through our semi-annual awards, which includes a paid vacation! The Opportunity As a Solutions Engineer, you will be the technical backbone of our sales cycle. You will partner closely with the Sales team to unpack prospects' data privacy challenges, architect secure solutions, and champion the technical value of our platform. This role requires a unique blend of deep technical expertise—particularly around enterprise integrations, APIs, and data flows—and exceptional communication skills to navigate conversations with both software engineers and Chief Privacy/Compliance Officers. What You Will Do Technical Discovery & Strategy: Partner with Sales to lead deep technical discovery, qualify complex customer use cases, and shape the overarching solution strategy for key enterprise opportunities Tailored Demonstrations: Create and deliver bespoke product demonstrations, technical presentations, and interactive workshops that clearly articulate our platform's value and differentiate us from the competition. End-to-End Evaluation Ownership: Own and execute proofs of concept (POCs) and pilot programs from start to finish. You will define success criteria, guide implementation, systematically remove technical blockers, and ensure executive-level business outcomes are clearly documented. Cross-Functional Collaboration: Act as the voice of the customer internally. Collaborate closely with Sales, Product, and Engineering teams to share market insights and directly shape our product roadmap based on real-world customer needs. RFP process: Ensure all RFP and Security Questionnaires requests are completed to a high standard, are accurate and meet agreed deadlines What You Will Bring Experience: 5+ years of experience as a Solutions Engineer, Sales Engineer, or Software Engineer with a proven track record of direct, impactful customer engagement. Technical Deep Proficiency: Strong foundational knowledge of REST APIs, webhooks, data mapping, and modern integration patterns. Architecture & Integration: Hands-on experience designing, troubleshooting, and implementing complex enterprise integrations. Communication Excellence: Exceptional communication, presentation, and relationship-building skills. You must possess the ability to engage, influence, and build credibility with both deeply technical engineering teams and C-level executive audiences. Problem-Solving Mindset: Brilliant problem-solving skills. You might not always know all the answers upfront, but you have a proven methodology for hunting down solutions, navigating ambiguity, and communicating answers effectively. What We Offer Health, Vision, and Dental Care (also available for partner) Endless PTO Program 100% Work from Home Opportunities to participate in regional philanthropic activities Opportunities to participate in health-focused activities - mindfulness, wellness, active lifestyle $2,500 active employee referral program Compensation: $100,000 to $115,000/year CAD Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. Equal Opportunity TrustArc is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We believe that a successful organization is one that celebrates its employees for who they are, who they love, and the unique lens through which they experience the world. TrustArc does not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other legally protected status. We understand that our differences make us better. They empower us to learn from each other, lean on each other, and create a product and community that models the behavior we hope to see in others. If you need reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, contact us at [email protected] and describe the specific accommodation requested for a disability-related limitation. Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process.