Solutions Engineer

About Equals

Equals is the next-generation global money movement platform built for exceptional businesses operating across borders. We bring international payments, embedded finance, and more together into a single connection that simplifies operations and strengthens financial control. With deep expertise and integrated infrastructure, Equals turns financial complexity into reliable solutions.

With our headquarters in London and teams around the UK and Europe, you will join a very close-knit, talented and supportive team from various backgrounds who believe that bringing different perspectives together helps us understand our customers' needs. United, by one thing, making money management straightforward and cost-effective for our customers.

About the role

Equals sells to programme managers: payment service providers, acquirers and platforms that run accounts, payments, FX or cards for their own customers on our infrastructure, through an API integration or a white-label setup.

As a Solutions Engineer you are the technical lead in the sale. You work with our Platform Sales team and our partnerships teams to understand what a prospect needs, design a solution that works for them and for us, scope it in a Statement of Work, and hand it cleanly to implementation. You will lead technical discovery, run demos and sandbox walkthroughs, answer RFPs and due diligence, and tell sales early when a deal will not work.

Responsibilities

• Lead technical discovery with prospects: their systems, their customers, their flow of funds, and their integration or white-label requirements.
• Design the solution across accounts, payments, FX and card issuing, and document it clearly: architecture, flows, responsibilities and risks.
• Write the Statement of Work: deliverables, scope, assumptions and dependencies, so what is signed is what we can deliver.
• Qualify opportunities on product fit with the seller, and flag early where a deal needs Product, Compliance or Engineering input.
• Run demos, API walkthroughs and sandbox sessions for prospects' technical and product teams.
• Provide the technical content for RFPs, RFIs and due diligence questionnaires.
• Hand over to Implementation and Technical Account Management with complete documentation.
• Capture product gaps and requests from the field and feed them to Product with the commercial context.
• Improve the team's demo environments, templates and technical sales material.

Accountabilities

• Win rate on deals you support.
• Time from discovery to solution proposal.
• SoW accuracy: delivered without material re-scoping.
• Quality of handover to Implementation.

Your profile

Skills & experience

• Three or more years as a Solutions Engineer, Sales Engineer or technical consultant in a SaaS or API-first business, ideally in payments or fintech.
• Strong on REST APIs, webhooks and integration patterns, and confident with Postman, cURL and API specifications.
• Has worked with enterprise clients to design and scope technical solutions, and written SoWs.
• Has supported RFPs and due diligence with accurate technical input.
• Knowledge of payments, card issuing, banking-as-a-service or embedded finance is a strong advantage.
• Excellent written and spoken communication; confident running a technical workshop.

Attitude & behaviours

• Customer-first, with a knack for making complex things simple.
• Commercially aware: understands why the deal matters as well as how the solution works.
• Straight about what we can and cannot do.
• Organised across several live opportunities at once.
• Collaborative with Sales, Product, Engineering and Compliance.

Diversity & inclusion

Equals is committed to building a workplace where everyone can be themselves. We actively welcome different perspectives, backgrounds and experiences, and we'll work with you to understand what you need to do your best work. We're an equal opportunities employer and proud of it.

We offer hybrid working across our teams, balancing time in the office — for collaboration, events and the relationships that make work rewarding — with the flexibility to work remotely where roles allow.

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