Responsibilities Provide day to day administrative and office support Answer incoming phone calls and assist customers with their inquiries Schedule customers and manage appointments Follow up with leads and estimates Manage emails and routine correspondence Keep appointments, customer information, and daily tasks organized Assist with general administrative tasks as needed Support the team with other day to day operational tasks Qualifications Strong English communication skills, both written and verbal Strong customer service and phone communication skills Good organizational and administrative skills Ability to manage multiple tasks and follow up consistently Reliable, detail oriented, and proactive Comfortable working independently in a remote environment Previous experience with a plumbing, construction, or home services company is a plus Spanish speaking ability is highly preferred
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