Spec: Technical Specialist

Business Unit, Department, Reporting Job grade/level S5 Business Unit Converged Communications Department Access Networks & Internet Position reports to Executive: Product Portfolio Management Span of Control 0 Core Description Responsible for project co-ordination with regard to systems, analysis, design programming and the delivery and implementation of live systems. Applies expertise on technology and technical specific to the Internet sphere, working on a number of projects with clients concurrently. Implements high-level systems and applications. Deploys communication solutions or customer specific solutions to meet business and strategic objectives. Key Deliverables / Primary Functions Function as a subject matter expert on Internet technology, providing high level support, formulating solutions, assisting with the implementation of quality/ productivity systems and compiling and distributing reports Compile technical service descriptions and detailed, accurate costs of implementing technical input for the specification and development for Internet products and services Conduct business analysis and business continuity planning Engage in consultation with team members Manage technical product development in terms of project definition, compilation of project plans and statements of work Manage projects and software integration within areas of expertise in terms of compilation, execution, monitoring and completion Monitor emerging technologies and provide insights and advice in this regard Design systems within areas of expertise Conduct service delivery planning and control Core Functional Skills & Knowledge Knowledge of IP/ME Networks Knowledge of Access Networks Knowledge of Broadband NGN Infrastructure Knowledge of FAB systems and processes Core Behavioural Competencies 1. Job Match 2. Developing and implementing account plan or strategy 3. Meeting customer expectations 4. People / Team Leadership 5. Decision Making 6.Communication and Impact Minimum Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in Telecommunication or Engineering OR NQF 4: Grade 12 Additional Qualification preferred or advantage NQF 7: 3 year Bachelors Degree in Telecommunication or Engineering Experience 5 years Telecommunication technology experience 7 years Telecommunication technology experience if only Grade 12 Certifications None Professional Memberships in Relevant Industry Level of Engagement & Span of Control Special Requirements/ Employment Condition Valid Drivers license Workplace/Physical Requirements Non-Billable Hybrid Remote Worker