Specialist, Content Operations

About Us MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025. What We Offer You will be entitled to a competitive salary and attractive benefits, including: Annual leave, birthday leave, tenure leave, international remote work leave, and more Five-day work week, hybrid work arrangement Professional trainings, career advancement and internal mobility opportunities Competitive benefits including insurance and mental wellness program About the Job We are looking for a Product Content Specialist to own and maintain content quality across our personal finance products, ensuring accuracy, clarity, and consistency across platforms. This role sits at the intersection of content, product, and technology. You will work closely with Product, Engineering, Campaigns, SEO, and Commercial teams to ensure that product content is correctly structured, configured, and displayed across our CMS and user-facing pages. This role reports to the Product Manager and plays a key role in ensuring scalable and reliable content operations as we continue migrating and expanding our CMS infrastructure. The Product Content Specialist will be responsible for: CMS Operations Manage product, offer, and campaign configurations in Strapi Ensure content is correctly structured and mapped to frontend components Validate that CTA behavior, labels, and product attributes are configured correctly Conduct regular audits to identify outdated, incorrect, or misconfigured content Support CMS migrations, enhancements, and content model updates Rewards & Promotions Setup Set up and maintain reward forms and offers in Rewards Gateway Configure reward logic, eligibility criteria, and promotional messaging Ensure alignment between CMS product configuration and reward display Support transactional and post-application messaging flows Cross-functional Collaboration Work closely with Product and Engineering teams on the following: Validate content requirements for new features Raise and document content-impacting technical issues Coordinate with Commercial and Campaign teams to support provider requests Assist Analytics and BA teams with click tracking and attribution setup when required In this role, we are looking for someone with: 2-3 years of writing experience Outstanding command of the English language. Strong writing skills, with emphasis on efficiency and accuracy Some experience with content management systems; experience with Google Optimize & ContentStack & Hubspot & Strapi preferred Meticulous and detail-oriented Excellent verbal communication and interpersonal skills Willing to learn and adapt in a fast-paced environment Able to prioritise and complete tasks assigned Good to Have: A keen interest in the world of personal finance Knowledge in UI/UX writing Experience supporting content QA or CMS migrations #MoneyMax #LI-RR1 What can you expect from us? Impact : We are actively empowering and connecting people to a better financial future. Join us if you want to help us achieve our mission. Work : We have a team of over 350 talented individuals in 4 markets who are hyper passionate about building innovative financial solutions and making an impact on people’s lives. Culture : We take our work seriously but don’t hesitate to keep things light. We can only create magic when we have a little bit of fun. Thrive : We launched in 2014, and now help over 10 million monthly users make the best financial decisions. Accelerate your career and become a pioneer in your field with a leading fintech company that seeks to push the boundaries of your imagination and is committed to growing your career. Reputation : We are backed by world-class organizations and companies and have raised over US$110 million from investors including Experian, Pacific Century Group, IFC - a member of the World Bank Group EEO Statement MoneyHero Group is an equal opportunity employer. We value, support and respect all individuals and is committed to maintaining an inclusive and diverse working environment. Decisions in hiring are based on business needs, requirements of the job and individual qualifications and shall not be influenced by any consideration of race, ethnic or national origin, religion, sex (including gender identity and/or expression), age, sexual orientation, marital status, parental status, disability, genetic information, political affiliation or other applicable legally protected characteristics. Important Information for Job Applicants Recruitment fraud and fake job postings have become increasingly common and sophisticated. At MoneyHero Group, we are committed to maintaining a fair, transparent, and secure hiring process, and we take candidate trust and safety seriously. Most legitimate opportunities at MoneyHero Group are published on our official careers portals, and our Talent Acquisition team will contact candidates only through authorized channels and official MoneyHero Group email addresses. For selected executive-level or confidential searches, we may partner with trusted recruitment firms, and candidates may be contacted by authorized recruitment partners engaged by MoneyHero Group. MoneyHero Group will never request payment or ask candidates to share sensitive personal or financial information, such as banking details, during the recruitment process. If you are contacted by someone claiming to represent MoneyHero Group and are unsure whether the communication is genuine, or if you receive a message about a MoneyHero Group opportunity that is not listed on our official careers portals, please contact us directly at [email protected] to verify.