Join our Card Fraud Investigation team and protect customers from fraud. You will work with a collaborative team of 10 members, investigating suspicious activities and preventing financial crime. This role offers the opportunity to make a meaningful contribution while building your expertise in fraud prevention.
You will help safeguard Danske Bank customers by investigating card fraud alerts across different markets. Working closely with our card fraud analytics team, you will share insights on emerging fraud patterns and contribute to our detection capabilities.
Currently, we are working in a hybrid setup where the employees are expected to be present at the office for 3 days a week with a primary work location in Vilnius, Lithuania.
What You Will Be Doing
Investigate card fraud alerts and suspicious activities across various market areas
Communicate with different departments and teams across Danske Bank
Supervise workflow according to established deadlines
Work on process improvements to enhance fraud detection
About You
1+ year of work experience in a back-office, administrative, or similar field would be considered as a benefit
Advanced analytical skills, accuracy and attention to detail
Effective problem-solving skills and openness to new ideas
Ability to make decisions based on rules and regulations
Good time management skills with quality and efficiency
Upper-intermediate English skills, both written and spoken
Knowledge of VISA and/or Mastercard chargeback rules (would be considered as a valuable asset)
For this position, the requirement to provide a criminal record certificate issued by Lithuanian or foreign authorities will enter into force on 1 June 2026. From this date, it will be mandatory to present criminal record certificate(s) to be eligible for hire, and the same requirement will apply throughout the employment period. For more information, please refer to Hiring process.
What We Offer You
Monthly salary range from 1680 EUR to 2520 EUR gross (based on your competencies relevant for the job).
Additionally, each Danske Bank employee receives employee benefits package which includes:
Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
See all the benefits HERE.
Your job function (position) in the job contract will be Fraud Prevention, Detection & Investigations.
If you have any questions, do not hesitate to contact Leader of Team Raminta Lukosiune at raminta.lukosiune@danskebank.lt.