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Danske Bank logo

Specialist in Customer Reporting Team

Danske Bank
Posted Yesterday
🇱🇹Lithuania🏢Hybrid📁Customer Support
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Job Description

We are a diverse and global team with team members based in both Denmark, Finland and Lithuania. We are a community of individuals who is enthusiastic about investments.

Fuelled by a shared interest in investments, our team embraces the excitement of the financial markets. Whether it is investigating Corporate Action events or analysing daily transactions on customers’ accounts, we see learning opportunities where others might see only data. Our curiosity drives us and unites us into a well-functioning team.

What our customers see in their e-Banking platforms is not just numbers; it is a result of high attention to detail, rigorous investigations, and our commitment. We believe that the clarity and accuracy of the financial picture we create empower our customers to make informed decisions about their investment portfolios.

If you are motivated, engaged, and see challenges as stepping stones to growth, you are the missing piece of our team.

We are not just looking for team member, we are seeking investment enthusiasts.

The workplace is located in Vilnius. Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office).

“We believe that the most valuable asset is human potential.”

You will:

  • Conduct thorough investigations on Corporate Action events and ensure correct updates in our internal systems
  • Perform daily controls on various types of transactions to maintain data accuracy and compliance
  • Collaborate with multiple stakeholders as part of our investigation process
  • Participate in risk management with a focus on continuous improvement initiatives
  • Support internal stakeholders and advisors to understand our processes and data visible to our customers
  • Balance analytical thinking with some manual, repetitive tasks to ensure data quality in our Investment and Tax reports sent to our customers

About you:

  • 2+ years of experience working in the financial sector
  • Experience with Corporate Action events or Performance Calculations would be advantageous
  • Knowledge of tax rules in one of our main markets (Denmark, Sweden, Norway and Finland) would be considered a beneficial asset
  • Attention to detail, ability to analyse information and good knowledge of Microsoft Excel
  • Willing to take ownership when investigating cases and work unsupervised
  • Upper-Intermediate English language skills, both written and spoken

We offer:

Monthly salary range from 2200 EUR to 3300 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank employee receives employee benefits package which includes:

  • Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
  • Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
  • Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
  • Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
  • Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.

See all the benefits HERE.

Your job function (position) in the job contract will be Markets Operations Management.

If you're interested in this role and joining my team, feel free to contact me via LinkedIn, and I will answer your questions! - Alexander Bonde, Leader of team.

About Us

Danske Bank is a Nordic bank with bridges to the world around us. For 150 years, we have supported people and businesses in releasing their potential. A career with us is an opportunity to join a community of 22,000 colleagues in a culture where we are committed to Teaming Up, Owning It and Being Open. Together, we are on a journey to transform Danske Bank into a better bank. For our customers, our employees and the societies around us.

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