Job Description
Join the Fraud Payments Investigation Team in the Financial Crime Prevention Department and fight fraudsters together!
Become a member of the Fraud Payments Investigation Team and contribute to initiatives in Financial Crime Prevention aimed at combating fraudulent activities.
Our team is looking for a new colleague who can deliver high quality and efficiency, as well as react quickly when issues arise.
As a specialist, your primary focus will be on ensuring an efficient payment process, conducting investigations and analysis, and making decisions. This role offers the opportunity to grow professionally and participate in various initiatives.
Please note that this role involves shift work: one week per month from 12:00 to 21:00 and one Saturday or Sunday per month from 10:00 to 21:00. You will work under a summary working-time regime.
The workplace is located in Vilnius. Danske Bank supports workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office). This role does not include a relocation allowance for candidates who are not based in Lithuania.
You will:
- Investigate and monitor suspicious online transactions on a daily basis
- Decide on payment legitimacy
- Handle cases related to fraudulent payment recalls
- Perform other smaller tasks within the team
- Communicate, both in writing and verbally, with various departments at Danske Bank and third parties
- Manage the workflow to meet deadlines
About you:
- Previous operational work experience in a back-office or administrative role
- Prior experience and knowledge in Payment Processes, Fraud, KYC, Transaction Monitoring, or AML areas would be a significant advantage
- Ability to handle large volumes of tasks and data, meet deadlines, and manage peak periods effectively
- Holistic perspective with an analytical and critical mindset
- Strong decision-making skills
- Attention to detail and ability to learn quickly
- Enthusiastic and positive attitude
- Collaboration and communication skills, with the ability to work independently as well as part of a team
- Upper-intermediate English proficiency
We believe that the most valuable asset is human potential.
We offer:
Monthly salary range from
1680 EUR to 2520 EUR gross (based on your competencies relevant for the job).
Additionally, each Danske Bank employee receives employee benefits package which includes:
- Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
- Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
- Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
- Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
- Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
See all the benefits HERE.
Your title in job contract will be Fraud Prevention, Detection & Investigations.
For this position, the requirement to provide a criminal record certificate issued by Lithuanian or foreign authorities will enter into force on 1 June 2026. From this date, it will be mandatory to present criminal record certificate(s) to be eligible for hire, and the same requirement will apply throughout the employment period. For more information, please refer to Hiring process.
If you have any questions about the position, feel free to contact the hiring manager
Juste Kurlinskaite, Leader of Fraud Payments Investigation 1 Team, via
[email protected]