Specialist, Order Management

Specialist, Order Management LOCATION: Hong Kong / China | BRAND: KNORR-BREMSE | REQUISITION ID: 9571 | ON-SITE/REMOTE: Hybrid We see it as our daily mission to make a significant contribution to greater safety and efficiency on roads and railways. That goes for passenger and goods transport - all over the world. Making mobility safe on roads and railways - that is the mission driving us each and every day at Knorr-Bremse. It has been that way for over 110 years. Today the Knorr-Bremse Group, based in Munich, is the world's leading manufacturer of braking systems and a leading supplier of safety-critical sub-systems for rail and commercial vehicles. As an innovator in our fields, we advance developments in mobility and transport technologies. JOB DESCRIPTION: Work Location: Hong Kong Position Type: Full Time, regular Report to: Senior Manager, Contract & Order Management Tasks & Responsibilities: Manage orders to ensure accurate order execution and on-time shipment delivery Handle orders received according to relevant import/export regulations/guidelines (e.g. check prices, place orders into SAP or with suppliers, monitor production progress, arrange delivery, prepare shipping documents & invoices) Prepare monthly sales and delivery report and discrepancy summary Monitor payment, sending reminders, handle claims and other contractual obligations Deal with forwarding agents and shipping companies. Select shipping companies, control and check invoices Handle customer complaints and logistic arrangement for faulty goods return Maintain file of correspondence, records etc. Provide clerical support for year-end external audit Assist to prepare month end reports including inventory, logistics cost, turnrate, D95, down payment, AR and etc. Handle ad hoc assignments Requirements: Higher Diploma or above, with min. 5-8 years’ sales and logistics administration experience, preferably gained from MNCs Fluent in spoken and written English and Chinese (Cantonese & Putonghua) Proficiency in MS Excel (including formulas, pivot tables, etc) is essential, knowledge in SAP (SD module) and Power BI is an advantage Strong analytical and problem-solving skills Strong communication skills with internal and external parties Responsible, customer oriented, adaptive to changes We offer a 5-day work week and hybrid work environment. Personal Data collected will be used for recruitment purposes only. WHAT WE OFFER Through a blend of engineering excellence, sustainable development and social responsibility, our employees help to drive progress at more than 100 sites in 30 countries. We offer you an exciting role with plenty of variety in an international environment, as part of an attractive package that extends from flexible working hour models, via professional and personal development opportunities, all the way to sports and healthcare programs. ARE YOU INTERESTED? Then join us! We look forward to receiving your online application!