Specialist Procesare Comenzi

Specialist Procesare Comenzi Alatura-te celui mai important producator si distribuitor mondial de echipamente pneumatice si electropneumatice pentru automatizari industriale! APLICA AICI! We usually respond within three days RESPONSABILITATI : Raspunde tuturor solicitarilor aparute pe toata durata de viata a comenzilor, venite de la clienti sau de la agentii de vanzari (anticipare marfa, verificat status livrare, anulari, produse livrate gresit, retururi etc) Colaboreaza cu toti cei implicati in fluxul comenzilor, implicand Vanzarile, Opreatiunile, Achizitiile si Depozitul asigurand respectarea timpilor de procesare conveniti cu clientul, si implementand toate actiunile posibile si necesare pentru a respecta data de livrare solicitata Se asigura de procesarea corecta a comenzilo, utilizand sistemul de management si instrumentele IT ale companiei Monitorizeaza comenzile deschise, intervenind proactiv si solicitand interventia celorlalte functiuni responsabile, pentru a se asigura ca nevoile si solicitarile clientului sunt indeplinite Anunta cu promptitudine vanzatorul sau clientul cu privire la orice actualizare/modificare a datei de livrare Supervizeaza procesul de retur Sustinerea agentilor de vanzari si a clientilor in faza de pre-vanzare cu privire la comunicarea preturilor, a codului de identificare a produsului, a disponibilitatii si a timpilor de livrare Raporteaza vanzatorilor orice anomalii privind nivelul stocurilor de produse Urmareste integrarea cea mai adecvata cu toate functiile companiei, in special cu Vanzarile, Operatiunile si Depozitul Ofera servicii prompte si politicoase clientilor prin ascultarea, interpretarea si raspunderea nevoilor acestora Se asigura ca problemele clientilor sunt rezolvate prin telefon/e-mail cu promptitudine si intr-un interval de timp minim CERINTE: Absolvent de studii superioare sau medii Limba italiana – nivel avansat (comunicare orala si scrisa) Limba engleza - nivel intermediar Experienta anterioara in customer service sau procesare comenzi Abilitati excelente de comunicare scrisa si orala Orientare catre client Orientare catre solutii Abilitati de gestionare a conflictelor Atentie la detalii Cunostinte PC: Word, Excel, Outlook Department Logistics Locations Arad Remote status Hybrid About Sales Consulting As a leading provider of Human Resources consulting services in Transylvania, we deliver regional coverage and specialized expertise across four core areas: recruitment and selection, personnel leasing, assessment centers and HR consultancy. With a strong and consistent presence on the Romanian market, we continue to consolidate our position through a strategic commitment to continuous improvement and alignment with evolving business needs. Our success is founded on the professionalism of our services, the multidisciplinary capabilities of our consulting team, and the long-standing partnerships we maintain with clients who rely on our support in navigating complex HR challenges. We collaborate with organizations across a broad range of industries, including IT&C, automotive, outsourcing, pharmaceutical, banking, FMCG and others, building sustainable, long-term relationships that contribute to their organizational growth. Guided by the principles of client orientation, teamwork, flexibility, excellence, dedication, and responsibility, we remain focused on delivering measurable value and consistently high-quality services to our partners. Founded in 1998 Coworkers 130 Turnover 6M