Specialist – QA Monitoring, Vigilance & Market Surveillance
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- Switzerland
- Work type
- Hybrid
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Location: Geneva, Switzerland
Assignment: Consulting assignment
Start date: 1 November 2026
End date: 31 March 2027
About the role
Our client is an international organisation active in global public health and responsible for supporting the procurement and quality assurance of essential medicines and health products.
As a QA Monitoring, Vigilance & Market Surveillance Specialist, you will contribute to ensuring the quality, safety and efficacy of health products throughout their lifecycle. You will support market surveillance activities, analyse quality and safety signals, lead investigations and contribute to risk mitigation strategies in collaboration with internal teams, country representatives and external partners.
Key responsibilities
Contribute to the development and improvement of quality assurance policies, guidelines and governance frameworks.
Support countries in implementing vigilance and market surveillance activities.
Analyse quality, safety, efficacy and product-performance signals to identify potential risks.
Lead investigations into quality complaints, safety events and other product-related issues.
Recommend and support the implementation of appropriate risk mitigation measures.
Coordinate product recalls with internal stakeholders and national regulatory authorities when required.
Contribute to the development of national vigilance systems, training programmes and regulatory frameworks.
Support the assessment of country-level risks related to downstream quality assurance processes.
Contribute to the selection and management of external service providers.
Collaborate with internal teams covering supply operations, grant management, risk management and technical partnerships.
Support collaboration with international organisations, donors, NGOs and other public health partners.
Contribute to the development of quality management systems, performance monitoring and KPI reporting.
Required qualifications and experience
University degree in Pharmacy, Chemical Engineering, Life Sciences or a related field.
At least 5 years of experience in quality assurance management, regulatory affairs or a related area.
Experience in regulatory systems within global public health.
Proven experience developing and implementing market surveillance strategies.
Experience working with multilateral organisations, international NGOs, UN agencies or donors.
Experience working in matrix organisations and cross-functional teams.
Strong leadership and people management skills.
Excellent command of English.
Good working knowledge of French is an advantage.
Additional assets
At least 10 years of experience in quality assurance management or regulatory affairs.
Experience in project management, process improvement or organisational change.
Certification in medical vigilance or pharmacoepidemiology.
Knowledge of ISO 13485, ISO 2859-1 and ISO 2859-2, and ISO 17025.
Experience with quality management systems, data analysis and KPI reporting.
What we offer
This is an opportunity to contribute to high-impact global health programmes and to work in an international, multicultural and highly collaborative environment.