Sr. Accounts Receivable Specialist

Job Description:

SR. ACCOUNTS RECEIVABLE SPECIALIST

GENERAL SUMMARY

Etherio is seeking an experienced Senior Accounts Receivable Specialist to take ownership of key accounts receivable activities across the organization. This is a senior individual-contributor role for someone who can independently manage billing and collections activities, maintain accurate customer accounts, and work closely with operational leaders to drive timely resolution of outstanding receivables.

The ideal candidate combines strong technical AR skills with confidence and communication ability to coordinate across departments, follow through on open items, and help maintain a disciplined, proactive receivables process.

ESSENTIAL FUNCTIONS

• Own day-to-day accounts receivable activities across a portfolio of approximately 300 customer accounts with outstanding balances.
• Prepare and issue accurate customer invoices in accordance with contract terms and established billing schedules.
• Review customer contracts and supporting documentation to ensure billing requirements are understood and properly executed.
• Monitor AR aging and proactively identify overdue balances, collection risks, and items requiring follow-up.
• Partner with operations managers and other internal stakeholders to drive timely customer follow-up and collection activity.
• Perform direct collection outreach to customers when appropriate and document collection activity and commitments.
• Research and resolve billing discrepancies, unapplied cash, account questions, and other items affecting receivable balances.
• Maintain accurate customer account records and support reconciliations between billing, collections, and the general ledger.
• Provide clear reporting on aging, collection status, past-due balances, and key risks to Finance leadership.
• Identify opportunities to improve billing and collection processes, controls, documentation, and efficiency.

MINIMUM AND PREFERRED QUALIFICATIONS

• Bachelor’s degree in accounting and/or finance.

• 5+ years of progressive accounts receivable, billing, or collections experience.
• Strong understanding of the full accounts receivable lifecycle, including invoicing, collections, cash application, and account reconciliation.
• Demonstrated ability to independently manage a portfolio of customer accounts and prioritize collection activity.
• Strong interpersonal skills and the ability to drive follow-up and accountability across operational teams without direct reporting authority.
• High attention to detail with strong organizational, analytical, and problem-solving skills.
• Comfort working in an ERP environment and learning new financial systems; Workday Financials experience is a plus.
• Strong Excel skills and comfort working with AR aging and other financial reports.
• Bachelor's degree in accounting, finance, business, or a related field preferred, or equivalent relevant experience.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Etherio retains the right to change or assign other duties to this position.

WORKPLACE LOCATION REQUIREMENTS

We operate as a Hybrid work environment, working as a combination of remote and in-office presence, as well as the possibility of being onsite at client locations.

TRAVEL REQUIREMENTS

Ability to travel up to two times per year.

SCHEDULING REQUIREMENTS

Requires flexibility in scheduling to meet client or company needs.

ESSENTIAL PHYSICAL FUNCTIONS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

• Must be able to remain either in a stationary sitting position for extended periods (such as when working in the office), while also being able to stand and/or move for extended periods (such as when executing events onsite).
• Need to lift, carry, push, or drag boxes or equipment up to 30 lbs.
• Frequently moves inside the office to access filing cabinets, office machinery, etc.
• Need to adapt and function in various physical settings (for example, conference centers, indoor and outdoor spaces).
• Occasionally required to position self in a stooping, kneeling, or crouching manner.
• Frequently communicates with others and must be able to exchange accurate information in these situations.
• Frequently uses computers and other electronic equipment.

ABOUT ETHERIO

At Etherio, we have a purpose that drives all we do: We create meaningful partnerships, experiences, and connections that fuel growth and accelerate success for our clients and those they impact. Every day, we deliver creative, customer-focused solutions for our corporate and association clients - one meeting, event, or membership experience at a time. We recognize that to deliver that experience for our clients, we have to deliver it for our own team members as well. Whether you work in one of our offices or virtually, we're committed to supporting your learning and growth by providing opportunities for partnerships, experiences and connections that will accelerate your own success. Together we live out our core values, celebrate each other’s wins, learn lessons from our failures, and pursue excellence together.

Benefits include:

• Medical, dental, vision, and more.
• 401(k) with matching.
• Generous paid time off.
• Flexible and hybrid work schedules.

Our approach has earned us many industry awards over our 30+ year history, including 18 consecutive years on the CMI 25 – North America’s Top 25 Meeting & Incentive Companies.

Join us at Etherio and become part of a team where your work has purpose, your growth is championed, and your results are rewarded. If you're excited to help shape exceptional experiences and build lasting connections, we’d love to meet you.

Etherio is committed to embracing diversity and inclusion in our hiring practices and in experiences as team members. Etherio is an equal opportunity employer. We believe that the most effective way to invite and retain a diverse workforce is to build an enduring culture of inclusion and belonging. The Firm does not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact hr@etherio.com.

Welcome Message

Hello, thank you for choosing Etherio! Manage your applications, track progress, and stay updated on opportunities right here.

About Us

At Etherio, we have a purpose that drives all we do: We create meaningful partnerships, experiences, and connections that fuel growth and accelerate success for our clients and those they impact. Every day, we deliver creative, customer-focused solutions for our corporate and association clients - one meeting, event, or membership experience at a time. We recognize that to deliver that experience for our clients, we have to deliver it for our own team members as well. Whether you work in one of our offices or virtually, we're committed to supporting your learning and growth by providing opportunities for partnerships, experiences and connections that will accelerate your own success. Together we live out our core values, celebrate each other’s wins, learn lessons from our failures, and pursue excellence together.