Sr. Analyst - Business Data Services 4A

Sr. Analyst - Business Data Services

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

About the Role:

You will work with multiple stakeholders and teams. Attend required business meetings to understand the campaign objectives, strategy, segmentation, etc..., then build and manage campaigns using foundational data programming tools (Python, SQL, or SAS / SAS CI),

Making sure campaigns are built and launched without any errors and delays.

Your role will function as an overlay of existing technical and domain experts and bring value through disciplined campaign execution, customer data management, and solution management skills.

Responsibilities

• Be the primary point of contact for assigned pursuits to work with the Marketing team for campaign execution, and solutions that meet the business needs of clients

• Map business requirements and execute data-driven campaigns utilizing programming foundations in Python, SQL, or SAS / SAS CI

• Support campaign mapping and cross-platform workflows with a functional understanding of the Zeta platform ecosystem- Not Mandate

• Explore and leverage basic Generative AI utilities to optimize campaign text production, streamline creative variants, or process audience summaries

• Work with each Service and Horizontal line (internally) to ensure campaign is executed and launched on-time & error free

• Proactively reach out to the marketing managers and highlight any process improvement, ideas and build value adds to the process and the team

## Technical Skills

• Programming & Data Querying: Foundational knowledge of programming concepts and syntax in at least one key language (Python, SQL, or SAS/SAS CI) to pull, filter, and structure campaign data.

• Generative AI Literacy: Basic awareness and practical understanding of Gen AI tools for text variation, prompt engineering, or operational assistance.

• Data Analysis: Ability to analyze customer data, identify trends, and make data-driven decisions.

• Zeta Platform Functional Knowledge: Understanding of the Zeta platform framework, including its Email Journey Builder, customer strategy, segmentation, and target delivery systems.- - Not Mandate

## Banking Industry Knowledge

• Banking Products and Services: Understanding of banking products and services, including credit cards, loans, and accounts.

• Customer Communication: Understanding of effective customer communication strategies, including tone, language, and content.

NOTE: The technological landscape for this portfolio is dynamic. While Python, SQL, SAS, BlueConic, Gen AI, and Zeta form the core frameworks today, new marketing technologies, automated platforms, and advanced AI methodologies are continuously in the pipeline and may be introduced into the execution workflow. Candidates should possess a strong learning agility to adapt to emerging toolsets.

Qualifications

Minimum qualifications

• UG / PG in Statistics, Math or Computer Science

• Robust campaign execution / analysis experience

Preferred qualifications

• Practical knowledge of Python, SQL, or SAS / SAS CI data filtering workflows

• Experience handling tasks independently with strong attention to execution details

• Familiarity with campaign execution processes alongside exposure to basic Gen AI capabilities

Qualifications

Bachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data Science

Certifications

Certified Data Management Professional - RiversandRiversand, Certified Data Processor (CDP) - LinkedIn LearningLinkedIn Learning, Microsoft Certified: Azure Data Engineer Associate - MicrosoftMicrosoft, Microsoft Certified: Power BI Data Analyst Associate - MicrosoftMicrosoft, Tableau Desktop Specialist - EdurekaEdureka

Required Skills

Agile Methodology, Collaboration Tools, Data Governance, Data Modeling, Data Quality, Design Thinking, Executive Presence, Inclusion, Master Data Management (MDM), Microsoft Excel, Microsoft Power Business Intelligence (PBI), Microsoft SQL Server, Microsoft SQL Server Analysis Services (SSAS), Microsoft SQL Server Reporting Services, Oracle DRM, Personal Effectiveness, Project Management, SQL Server Integration Services (SSIS), Storytelling, Veeva

Language

English, English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Business Data Services

Remote Type -

Hybrid

Work Shift -

Any (India)

Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

About us

We're an agentic and advanced technology solutions company that runs mission-critical operations for the world's leading companies, while building and deploying the agentic products and technology that power those operations. At Genpact, you'll start your career inside the work — with real data, real challenges, and the experiences that shape what you're capable of. Be on it because you'll be in it.

Why work at Genpact

At Genpact, your expertise grows because you're inside the work. Whether you build AI systems or bring deep knowledge of how businesses run, you'll work on real challenges that change how the world's leading companies operate. There's a lot to learn here, and room to grow.

Please be aware of scammers

Genpact never asks applicants to pay to be part of our hiring process. If you get an email asking you to purchase a starter kit, equipment or training, or pay to apply for a job, please assume this is a scam.