Sr Business Development Analyst

Fully Remote • PREMIUM GUARD INCORPORATED - MEMPHIS, TN 38141

• Position Type: Full Time
• Job Shift: 1st Shift/ Days

Who we are:

Premium Guard, Inc, a privately held company, was established in 1996. We are a leading supplier of private label solutions in the automotive aftermarket. We have an exceptional commitment to performance, innovation, and partnership in the automotive aftermarket industry. Our focus is on designing, manufacturing and distributing products for automotive, diesel, power-sports and specialty filter markets.

The Senior Business Development Analyst supports business growth, customer account management, and operational performance. This role analyzes sales performance, manages customer requirements, coordinates production and order fulfillment, and identifies opportunities to improve profitability and expand the business. Working cross-functionally with Sales, Manufacturing, Supply Chain, Finance, and Product Management, the position ensures customer satisfaction, operational alignment, and data-driven business decisions.

Key Responsibilities

• Manage daily customer account activities, including tracking order updates, scheduling, and delivery status for all regions, monitoring customer portals for new contracts and new requests, and maintaining customer contracts and the sales price list
• Prepare weekly reports: sales dollars, unit sales, trend movement, shipments, inventory levels, order-fill rates, review the production plan with PGI Manufacturing to ensure customer demand is fulfilled and prepare the production plan for customers
• Produce GAP reports quarterly to place new products and maximize application coverage and analyze chargebacks with accounting and dispute them through the customer’s process when needed

• Review category trends across customer programs and other market channels and identify margin improvements by program, category, and SKU
• Coordinate setting up new customer accounts, new part numbers, and piece prices while working with cross-functional teams to complete customer cost breakdown forms
• Track status of EDI setup and ensure package artwork is completed and approved by customer within lead time
• Build strong customer relationships and collaborate with the sales and cross-functional teams to improve customer satisfaction and operational efficiency using data-driven presentations
• Support customer personnel with product and technical knowledge as needed
• Attend selected customer and industry events to represent PGI and to build relationships
• Perform other job-related duties as assigned.

Qualifications

Education and Experience

• Bachelor’s Degree in a related field or equivalent in education and experience
• Ability to work independently without daily supervision
• Previous experience in customer service, account support, sales support, logistics, transportation, distribution, or a related field preferred.
• Experience in the automotive industry, supporting manufacturing, or aftermarket operations preferred
• Demonstrated experience in sales analysis, pricing strategies, profitability analysis, and business performance reporting.
• Experience working with cross-functional teams, including Sales, Manufacturing, Supply Chain, Finance, and Product Management.
• Advanced proficiency in Microsoft Excel, PowerPoint, and data analysis tools
• Strong analytical, problem-solving, and financial acumen with the ability to translate data into actionable business recommendations.
• Excellent communication, presentation, and relationship management skills, with the ability to engage customers and internal stakeholders.
• Strong organizational and project management skills, with the ability to manage multiple priorities and work independently.

Premium Guard, Inc is an Equal Opportunity Employer