Sr.Consultant- ERC

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Role Overview

The Manager will lead one or more Post Payment Audit workstreams for client engagements, ensuring quality delivery, recovery pipeline progression, stakeholder alignment, and team performance. The role requires hands-on understanding of audit methodology, claim defensibility, client and supplier communication, reporting governance, and process improvement. The Manager is expected to turn audit findings into recoveries, operational insights, and scalable delivery practices.

Key Responsibilities

· Own assigned audit workstreams, including planning, data readiness, audit scope execution, claim review, supplier follow-up, reporting, and governance cadence.

· Set priorities and performance expectations for team members in line with recovery targets, quality metrics, and client commitments.

· Review and approve claim packs, complex calculation logic, supplier responses, and disputed cases before client or supplier escalation.

· Maintain client stakeholder relationships through structured updates on recoveries, pipeline, risks, issues, productivity, and root-cause opportunities.

· Identify new leakage scenarios and support expansion of audit coverage across AP, procurement, vendor funding, retail, correspondence, freight, or commercial terms.

· Drive process standardization, digital enablement, documentation discipline, and reporting improvements across the program.

· Manage team capacity, coaching, escalation handling, quality reviews, and retention actions for assigned resources.

Core Skills

• Strong delivery management and audit operations leadership

• Commercial acumen and ability to defend recovery value proposition

• Client and supplier stakeholder management

• Problem-solving ability with root-cause orientation

• Ability to manage recovery pipelines, targets, quality, and delivery risks

• People management, coaching, feedback, and team motivation skills

Technical / Domain Skills

• Strong Excel, reporting, and dashboard interpretation skills; Power BI or analytics exposure preferred

• Working knowledge of ERP/AP systems, supplier portals, case-management tools, and audit repositories

• Ability to interpret contracts, agreements, rebates, allowances, pricing, and AP transaction lifecycle

Qualifications

· Bachelor’s degree in Accounting, Finance, Commerce, Business, Data Analytics, or a related field

· MBA, CA, or equivalent finance/audit qualification preferred

· Experience in audit delivery, post payment audit, AP recovery, retail finance, procurement analytics, or supplier recovery operations, with people/team management experience preferred

Success Measures

· Recovery pipeline delivery against targets

· Quality and defensibility of claims approved

· Client satisfaction and governance discipline

· Team productivity, capability development, and retention

Preferred Candidate Profile

The ideal candidate is analytical, detail-oriented, commercially aware, and comfortable working with data, documentation, suppliers, clients, and internal stakeholders. The candidate should demonstrate ownership, professional communication, confidentiality, and a continuous-improvement mindset.

Qualifications

Bachelors - Economics, Bachelors - Finance, Bachelors - Statistics, Masters - Business Administration, Masters - Risk Management

Certifications

Certified Fraud Examiner (CFE) - ACFEACFE, CISA - ISACA – Information Systems Audit and Control AssociationISACA – Information Systems Audit and Control Association, ITIL 4 Foundation Certificate in IT Service Management - SkillsoftSkillsoft, Microsoft Certified: Azure Security Engineer Associate - MicrosoftMicrosoft

Required Skills

Artificial Intelligence (AI), Data Literacy, Executive Presence, Information Security, Program Management, Risk Management, Storytelling

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Enterprise Risk Advisory

Remote Type -

Hybrid

Work Shift -

Day Job (India)

Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.