Sr Data & Insights Analyst

Shape what’s next in dental technology. Join Henry Schein One! Who We Are Join a global leader redefining dental practice management and do work that actually matters. At Henry Schein One, we are a team of care catalysts: people who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset to everything we do. Your ideas fuel innovation that enhances patient care and drives real results for practices. We don’t just talk about impact; we build it! Backed by a trusted reputation, our leaders foster an inclusive and supportive environment where we stay solely focused on our mission, empowering you to think boldly, collaborate creatively, and grow. We have high expectations for performance and delivering results; as part of a winning team, you’ll work hard, challenge the status quo, and bring a growth mindset. Here, your strengths are recognized, your development matters, and your wins celebrated. The Sr Data & Insights Analyst plays a pivotal role in driving strategic growth and improving business outcomes for DentalPlans.com , a leading online marketplace for dental savings plans that empowers consumers to access affordable dental care. As part of the Analytics team, you'll partner with cross-functional stakeholders across Marketing, Product, Contact Center Operations, and Technology to deliver data-driven insights that inform key business decisions. You'll be a key contributor in enabling, maturing, and scaling DentalPlans' analytical capabilities as the foundation for continued growth. Your work will span key areas across the business, including digital marketing performance, contact center sales and support optimization, customer segmentation, engagement, and retention, and financial and operational analytics and forecasting. You will collaborate closely with business stakeholders to understand core processes, challenges, and opportunities, and develop ad hoc analytics, dashboards, forecasts, segmentation strategies, and predictive models to uncover actionable insights across the entire customer lifecycle. Success in this position requires a blend of business and technical skills, strong analytical and critical thinking, and the ability to connect data to meaningful business outcomes. This role is remote within the United States with up to 10% travel as needed. What You Will Do Analyze acquisition, sales, engagement, retention, and operational data and related customer behavior and outcomes to identify opportunities for optimization and growth Develop ad hoc and production dashboards, reports, visualizations, and other analyses to monitor key performance indicators and identify trends, drivers, anomalies, and areas for improvement Query, prepare, explore, and leverage data across our internal data warehouse, CRM, contact center, and digital analytics platforms to synthesize actionable insights and inform business decisions Develop and maintain sales forecasts and contribute to broader operational and revenue forecasting that informs planning and budgeting Analyze subscription, billing, and payment data to track trends and surface opportunities for improvement Conduct operational analysis across the member lifecycle – acquisition, onboarding, retention, and support – to identify root causes and improvement opportunities Build advanced Excel models and analyses for ad hoc business questions and scenario planning What You Will Have Experience & Education 5+ years of experience as a business or data analyst, preferably with a digitally focused, direct-to-consumer subscription-based model Bachelor’s Degree in a related field such as business, statistics, economics, or a quantitative discipline is preferred; equivalent professional experience will also be considered in lieu of a degree Analytical & Technical Skills Analytically curious and insight-driven, with a passion for connecting the dots across data to improve business outcomes and enable growth Proficient in SQL for querying large, complex data sets, and in R (or similar) for statistical analysis, forecasting, and business scenario modeling Experience with data visualization/BI tools such as Domo or Power BI Comfortable using AI tools (Copilot, Claude, and/or Cursor) to accelerate analysis, automate repetitive tasks, and surface insights faster, with genuine enthusiasm for adopting new AI capabilities as they emerge Skilled at translating business needs into data requirements, key metrics, and actionable insights that support strategic decision-making Experience designing experimental testing methodologies to identify and quantify the drivers and impact of product, marketing, and operational changes Communication & Collaboration Excellent verbal and written communication skills, with the ability to distill complex findings into clear, actionable presentations for non-technical stakeholders at all levels Excellent interpersonal and conflict-resolution skills, with the ability to build trust across teams and communicate constructively even when findings challenge assumptions Organization & Execution Highly organized with excellent time management skills Able to manage multiple projects and shifting priorities in a fast-paced, dynamic environment while maintaining quality and accuracy The posted range for this position is $75,000 - $105,000, which is the expected starting salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus target not reflected in the range. What you’ll gain as a #TeamSchein member A robust benefits package including health coverage, retirement savings with company match, paid time off, parental leave, wellbeing resources, education support, and MORE! Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. Unfortunately, Henry Schein One is not currently hiring individuals residing in Delaware, Hawaii, North Dakota, Rhode Island, Vermont, Puerto Rico, and other US territories.