Sr. Developer Productivity Engineer

About Backblaze Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals. Role Overview: We are looking for a Senior Developer Productivity Engineer to join a small, high-impact team responsible for the tooling, CI/CD infrastructure, and development environments that power Backblaze engineering. You will own and improve the systems that hundreds of engineers rely on every day: local virtualized development environments, build and release pipelines, integration test automation frameworks, artifact management, GitHub repository configuration, and on-call reliability. This is a hands-on engineering role. You will write scripts, maintain infrastructure-as-code, debug flaky test pipelines, and design tools that save developer time at scale. You will also respond to on-call incidents, triaging and resolving failures in CI/CD systems and developer machine tooling. The ideal candidate sees friction in the developer experience as a problem worth solving, and takes pride in making engineering teams faster and more effective. What You'll Be Doing: Own and improve Jenkins-based CI/CD pipelines, including build scripts, artifact publishing, release automation, and supporting infrastructure provisioning. Maintain and evolve a virtualized local development environment, including VM configuration, containerized service orchestration, and developer setup tooling. Manage a private artifact repository: promotion strategies, access control, dependency mirroring, and retention policies. Develop and maintain automation scripts to support release pipelines, CI jobs, and infrastructure provisioning. Enforce developer toolchain hygiene: GitHub repository configuration, branch protections, and code review policies. Handle on-call responsibilities for developer tooling, resolving CI failures, environment issues, and infrastructure incidents. Collaborate with Engineering, QA, and Operation teams to identify developer pain points and prioritize tooling improvements. Write and maintain documentation and runbooks for the broader engineering organization. Tools & Technologies: CI/CD: Jenkins, GitHub Actions Dev Environment: Vagrant, Docker, Docker Compose, Ansible Operating Systems: macOS (administration, security, system configuration), Linux Languages: Python, Bash; familiarity with Java/Kotlin a plus Version control: Git, GitHub (including branch protection and pull request workflows) Artifact management: Artifactory or similar private repository manager Monitoring and alerting: Slack integrations, Jenkins notifications, on-call tooling Project management: Jira, Confluence AI coding tools: Claude Code and similar agentic coding assistants The Right Fit: 5+ years of experience in developer productivity, platform engineering, DevOps, or build engineering, ideally at a mid-to-large engineering organization. Strong scripting skills in Python and/or Bash; comfortable owning automation in production CI pipelines. Hands-on experience with Jenkins or similar CI systems: debugging builds, managing credentials, and maintaining pipeline reliability. Familiarity with local development environments and virtualization or containerization tooling. Strong debugging mindset: diagnosing failures from logs and system state across CI, virtualization, and containerized services. Comfortable operating on-call, handling incidents calmly, and writing clear post-mortems and runbooks. Experience with macOS administration is a plus, including system configuration, Apple Silicon virtualization, and developer toolchain setup. Familiarity with AI agentic coding tools (Claude Code, Cursor, or similar) is a plus Clear written communication skills; able to produce documentation and runbooks others can follow. At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here. At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer. To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice . #LATAM