Sr Director, Supplier Development

Sr Director, Supplier Development  Category Operations and Customer Service --> Mobility Operations (Domestic and International) Job Location REMOTE, United States Tracking Code 5569-263 Position Type Full-Time/Regular This role can be based remotely in the United States. Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional … and then we raise it with fresh ideas, leading tools and innovative approaches, and it’s all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We’re looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you’re ready for a new career opportunity, we’d like to hear from you! Here’s to the world ahead. The Senior Director, Supplier Development is the senior role within the Supplier Development job family. The role provides overall leadership for supplier partner performance, category strategy, governance alignment and globally consistent category delivery across assigned categories and the Graebel Partner Alliance, working closely with Strategic Supplier Solutions, Business Development, Implementation, Procurement, Governance and Finance. The role has direct leadership accountability for the Supplier Development team, determines resource allocation within budget and headcount targets, and escalates enterprise-level strategic, commercial or policy matters to the Vice or Senior Vice President, Supplier Development as appropriate. We are committed to fair and transparent compensation. The salary range for this role is based on several factors including experience, skills, and qualifications and is $165,000 to $175,000 USD. ESSENTIAL DUTIES AND RESPONSIBILITIES Relationship Management: Regularly engage senior leaders, functional stakeholders, supplier partners and client-facing teams to align supplier development strategy, share expertise and build trust across regions and functions. Customer Focus: Ensure overall customer delivery and satisfaction across the Supplier Development function, anticipate future customer and business needs, and translate those needs into supplier partner and category strategies. Results Delivery: E xercise independent judgement and original thinking to determine solutions, set precedents, influence policy and deliver outcomes with short and long-term organizational impact. Strives for Excellence: Provide formal leadership of the Supplier Development function, integrate plans, strategies and resources, and build an organizational structure aligned to Graebel’s strategic and operational plans. Oversee management of global and regional Supplier Development team members, including regular engagement with internal and external stakeholders on supplier partner and category related matters. In conjunction with Strategic Supplier Solutions and Global Supplier Development Managers, establish and regularly review supplier development and category strategies across categories, ensuring alignment with Graebel Governance, supplier partner principles and network size targets. Develop and support strategic and tactical messaging and training for stakeholders across categories, including insight and guidance on supplier review recommendations and process or service model changes. Partner with Global and Regional Supplier Development colleagues, Procurement and Governance teams to plan and execute global sourcing initiatives across categories, including standards and selection criteria for supplier partners. Support price negotiations and contracting with key supplier partners across categories. Develop supplier performance scorecards and prepare and present annual, bi-annual or quarterly supplier reviews for key supplier partners. Liaise with key stakeholders to identify new opportunities, products and category solutions that expand Graebel’s portfolio and drive revenue. Develop business plans for new products or services and work with Global Supplier Development Managers on implementation and introduction. Deliver service excellence across the Graebel Partner Alliance, with a focus on supplier partner usage, stronger partnerships and referral revenue. Support accounting and finance functions with referral revenue identification and collection, including active supplier partner communications where required. Set and manage goals and objectives for the Supplier Development team and ensure compliance with Graebel policies, procedures and standards. Monitor Supplier Development team performance against agreed goals and objectives and respond proactively to deviations. Develop processes and procedures within Supplier Development that maximise productivity, strengthen communication, improve efficiency and support consistent regional execution. Build and manage, at a global strategic level, strong relationships and communication protocols with key Graebel stakeholders, including visits to regional offices or teams as needed. Lead the team through mentoring, training and sharing of best practice to facilitate continuous improvement. Lead improved education for Strategic Supplier Solutions teams globally and serve as a resource for problem resolution, training and team building. Act as a credible supplier development and category management expert for the business and represent Graebel at industry conferences, client meetings and prospect presentations. Optimize and up-sell supplier partner products and category solutions, maximising network usage and referral revenue while identifying and developing future products and category solutions. Support Strategic Supplier Solutions and Client Development with RFPs, RFIs, re-bids and re-negotiations to retain existing client business. Support and actively manage Supplier Development financials, including team budgets and headcount. Act as the primary contact and subject matter expert for supplier development projects, existing products and category solutions, supplier partner initiatives, trends and future solutions. Required Skills University or college degree, or equivalent work experience required. A degree in business, communications, human resources, or a related field preferred. Advanced ability in Excel, Word and PowerPoint. Native or fluent level of English and proficenciy in additional languages preferred as this role will be working with multilingual teams. Preferred: CIPS or other supply chain management certification(s). Preferred: CRP or GMS certification. Expertise in anticipating concerns or issues and practively raising them for resolution. Ability to clearly and effectively articulare complex situations and influence senior stakeholders. Creative, foward-thining problem solver capable of taking intelligent risks. Strong written communication skills, with the ability to develop technical business correspondence and executive-level presentations. Business and financial acumen and entrepreneurial spirit. Ability to work with minimal direction and prioritize commitments and projects within a fast-paced environment. Clear aptitude to lead supplier partner performance, drive solutions, and deliver results. Cultural sensitivity and ability to operate across regions and time zones. Required Experience 7+ years’ experience in the mobility industry, supplier services, procurement, customer service or a similar industry, with at least five years in supply chain, category management, supplier development or procurement. 3+ years’ experience in people management. 3+ years’ experience of Strategic Supplier Solutions, client relationship management or senior stakeholder management. Proven track record of understanding global and US domestic relocation, escalation management and high-touch supplier partner delivery. Extensive experience developing, implementing and executing strategic plans. 5+ years’ experience in people management is preferred. Extensive knowledge of supplier performance management, category management, procurement, governance and supplier development strategies. Experience and proven track record of developing strong relationships and building trust with senior stakeholders across multiple global functions and with key corporate clients. Mastery of mobility dynamics, including competitors, customers, legal, procurement and regulatory frameworks, supplier partner models, Graebel policies, processes and procedures. COMPENSATION AND BENEFITS As a testament to our commitment to diversity, equity, inclusion, and belonging, and in alignment with our commitment to fair and transparent compensation, our salary bands are transparent both internally and as a part of our external recruitment process. The targets for this role are dependent on market/ geographic location and range from $165,000 to $175,000 USD. At Graebel, where we truly value the exceptional contributions of our dedicated team—yes, that means YOU— we’ve crafted a benefits package with your success in mind. Enjoy a comprehensive benefits package including a 401(k) plan, top notch health insurance (covering medical, dental, and vision), and find support through our Employee Assistance Program. Enjoy well-earned breaks with paid time off that grows with your years of service to the company, paid holidays each year, and volunteer paid time off! Secure your future with life insurance and disability coverage. Join us to elevate your work life experience! Graebel Companies, Inc. is an EEO/AA Employer M/F/Disabled/Vet