Sr. Field Service Engineer

At Plasma-Therm®, we design and build configurable wafer processing platforms for standard and advanced processes used in microelectronics manufacturing. From etch and deposition applications to rapid thermal processing and plasma dicing, our systems keep pace with your needs and are engineered to provide outstanding performance time after time. SUMMARY: Provides advanced, and expert-level maintenance and repairs service and training on assigned equipment, while maintaining high customer satisfaction, timeliness, accuracy, efficiency, cost-effectiveness, and safety. DUTIES AND RESPONSIBILITIES: Independently conduct repairs, upgrades, preventative maintenance, system installations, and supports in-house operations on 5 of the Plasma-Therm Product lines Capable of conducting Level 1 and 2 training at a customer’s facility on Versa line ICP Etchers Identifies, analyzes, and repairs product failures, orders and replaces parts as needed. Capable of He leak testing using either a Helium Leak Detector and/or Residual Gas Analyzer Is prepared to assist Junior level FSE’s with issues when requested Proficient in the use of Microsoft Excel, Word and PowerPoint Familiar with a variety of the Plasma-Therm practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals independently. Capable of Multi-Tasking when required Leads and directs the work of others. Able to complete daily and weekly reports on time SUPERVISORY RESPONSIBILITES: Required to be a Mentor for Junior FSE’s with responsibility for evaluating, certifying and training assigned FSE. Requirements B.S. degree from four-year college in an Engineering discipline or: 8-10 years of experience on semiconductor and related equipment. At least 5 years of Vacuum , RF, and Electrical experience required Capable of understanding Etch and CVD related processes, background in Process Parametric is useful Must possess a valid driver’s license, clean driving record, major credit card (for business travel), and valid passport without restrictions