Sr. Implementation Consultant

This is a remote position.

Key Responsibilities

Client Implementation & Requirements

• Lead end-to-end software implementation projects from requirements gathering through deployment and ongoing support.
  
• Meet with clients following the sale of software packages to collect the information and data required to configure and customize solutions.
  
• Facilitate business-requirement sessions to understand client needs, evaluate priorities and feasibility, and recommend optimal solutions.
  
• Analyze clients' as-is business processes and translate them into to-be processes within Irth products.
  
• Identify process, product, and functionality gaps and recommend enhancements or new features when necessary.
  
• Customize and configure software systems based on individual client requirements and specifications.
  
• Serve as the Subject Matter Expert (SME) for assigned implementation projects.
  
• Ensure projects are completed within established KPIs, timelines, and budgets.