Sr Manager, Amazon, Davines
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The Davines Group, founded in Parma in 1983, specializes in professional cosmetic products under the brands Davines for haircare and [ comfort zone ] for skincare. Led by Chairman Davide Bollati and CEO Anthony Molet, the Group is headquartered in Parma at the Davines Group Village, alongside which stand the Scientific Garden and EROC - European Regenerative Organic Center - a research center focusing on regenerative organic agriculture stemming from a partnership with the Rodale Institute. The Group became a B corp in 2016, and today has 9 offices, operates in 95 countries, and employs around 1000 collaborators globally. Since 2019, both the Italian and US subsidiaries have been Benefit Corporations.
Sr. Manager, Amazon, Davines
Location: Williamsburg, Brooklyn, NY (70% in office, 30% remote)
Job Mission
Lead the strategy, growth, and performance of Davines’ Amazon business in the United States and Canada, driving sustainable revenue growth, profitability, and a strong brand presence through effective commercial planning, advertising, operations, and team leadership.
About the Role
Davines is seeking a Senior Manager, Amazon to lead the strategy, growth, and operational performance of its Amazon business in the United States and Canada. As a key business owner for the channel, this role is accountable for driving sustainable revenue growth, improving profitability, strengthening the brand’s presence on Amazon, and delivering strong execution across commercial planning, operations, content, media, and the Amazon relationship.
This is a highly visible and influential leadership role. The Senior Manager will own the strategic direction and day-to-day performance of the channel, manage the Senior Specialist, Amazon, and serve as the central point of accountability across internal teams, Global stakeholders, and agency partners.
The ideal candidate is both strategic and hands-on: comfortable developing a long-term channel vision, leading senior-level Amazon conversations, and navigating complex business challenges while staying close to the details required for exceptional execution.
What you will do
Core Responsibilities
Business Ownership and Commercial Strategy
- Manage the Amazon US and Canada business against its P&L, with accountability for revenue, profitability, and growth targets; partner with the VP, Digital & E-commerce on investment and other key commercial decisions.
- Develop and execute market-specific Amazon strategies that reflect each market’s customer needs, business maturity, and role within the broader omnichannel business.
- Lead annual planning, forecasts, investment recommendations, promotional strategy, launch priorities, and business reviews in partnership with senior leadership and Finance.
- Evaluate the effectiveness of media, trade, content, and operational investments and recommend where to increase, adjust, or reduce spend.
- Identify growth opportunities across assortment, pricing, promotions, discoverability, acquisition, conversion, and repeat purchase while monitoring competitive and industry trends.
- Balance sell-in, sell-out, inventory health, media efficiency, profitability, and long-term brand equity.
Retail Operations and Performance Management
- Oversee Amazon Vendor Central operations across the US and Canada, including forecasting, assortment, catalog health, inventory, order flow, pricing, product availability, and retailer requirements.
- Monitor weeks of supply, in-stock rates, replenishment, purchase orders, and forecasts with the Senior Specialist, Digital Growth Analytics, Supply Chain, Finance, and external partners.
- Set priorities and lead escalations involving shortages, chargebacks, deductions, unauthorized sellers, suppressions, catalog errors, and other issues that put revenue or the customer experience at risk.
- Establish clear reporting and performance review processes, turning data and operational findings into decisions, recovery plans, and accountable next steps.
- Ensure launches and assortment changes are supported by strong operational planning across both markets.
- Partner with Marketing and the appropriate compliance teams on Canadian product testing and compliance requirements, ensuring that requirements, timelines, risks, and approvals are incorporated into Amazon Canada launch plans.
Partner and Team Leadership
- Serve as the primary business lead for Amazon and relevant agency partners, building productive relationships across retail, advertising, operations, and content teams.
- Lead Amazon business reviews, agency calls, strategic planning sessions, and cross-functional meetings with clear ownership and follow-through.
- Present business performance and recommendations to North American and Global leadership, connecting insights to decisions and next steps.
- Collaborate with Digital Marketing, Growth Analytics, Brand, Creative, Supply Chain, Finance, Customer Service, and Global teams to align plans and resolve dependencies.
- Manage and develop the Senior Specialist, Amazon, setting priorities, clarifying decision rights and escalation paths, and coaching the Specialist to take ownership of day-to-day execution.
Partner, Cross-Functional and Team Leadership
- Serve as the primary business lead for Amazon and relevant agency partners, building productive relationships across retail, advertising, operations, and content teams.
- Lead Amazon business reviews, agency calls, strategic planning sessions, and cross-functional meetings with clear ownership and follow-through.
- Present business performance and recommendations to North American and Global leadership, connecting insights to decisions and next steps.
- Collaborate with Digital Marketing, Growth Analytics, Brand, Creative, Supply Chain, Finance, Customer Service, and Global teams to align plans and resolve dependencies.
- Manage and develop the Senior Specialist, Amazon, setting priorities, clarifying decision rights and escalation paths, and coaching the Specialist to take ownership of day-to-day execution.
Other Responsibilities:
- Participate in social and environmental initiatives to increase Davines' level of sustainability.
- Other projects as assigned.
Qualifications/Skills Required
- 5+ years of relevant experience, including substantial ownership of Amazon business performance and growth.
- Strong knowledge of Amazon Vendor Central, retail operations, catalog management, inventory planning, promotions, and digital shelf optimization. Seller Central a plus.
- Experience setting strategy and evaluating performance across Amazon Sponsored Ads and DSP, including management of agency partners.
- Demonstrated experience managing a channel against its P&L, revenue forecast, media budget, and commercial investment plan.
- Advanced Excel skills, including PivotTables, XLOOKUP, SUMIFS, analysis of large datasets, and building forecasts and business recommendations.
- Strong analytical and commercial judgment, with the ability to identify performance drivers and turn findings into clear priorities.
- Excellent presentation and communication skills, including experience presenting recommendations to senior leaders and external partners.
- Experience managing or coaching team members and leading agencies and cross-functional partners.
- Strong project management skills and sound judgment when balancing strategic priorities with operational needs.
- Experience managing Amazon Canada, including market-specific operational and launch requirements, is strongly preferred.
- Experience with reconciliation processes, PIM/PXM or DAM platforms, and Sage X3 or a comparable ERP is a plus.
- Experience in beauty or consumer goods is preferred.
- Bachelor’s degree required.
- Authorized to work in the US.
Why work here?
At Davines Group, we create beauty with intention, caring for people and the planet as much as for our products. Sustainability is a daily practice that guides every choice we make. If you’re driven by purpose and ready to make a real impact, you’ll find a place to grow with us.