Sr. Manager, Research Support

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The University of Miami/UHealth Department of SCCC has an exciting opportunity for a Full-Time Sr. Manager, Research Support to work at the UHealth medical campus in Miami, Florida.

CORE JOB SUMMARY

The Sr. Manager, Research Support leads the research program teams to ensure successful system implementation and upgrades. Specifically, the Sr. Manager, Research Support oversees the day-to-day operations and resources of research staff and supports programs for their growth and development.

CORE JOB FUNCTIONS

1. Conducts meetings with research staff and ensures functions are coordinated in a timely and accurate manner.

2. Provides technical support and resolves operational problems.

3. Oversees department budget and identifies areas of opportunity for cost reduction.

4. Assists in the preparation and publication of manuscripts.

5. Recruits and trains research staff and prepares performance reports and disciplinary recommendations for the leadership team.

6. Analyzes reports, data briefs, and auxiliary publications for new topic modules.

7. Defines and produces indicators for a data visualization platform.

8. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance

with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

Bachelor’s degree in relevant field

Experience:

Minimum 5 years of relevant experience

Knowledge, Skills and Attitudes:

• Knowledge of business and management principles.

• Ability to direct, manage, implement, and evaluate department operations.

• Ability to establish department goals, and objectives that support the strategic plan.

• Ability to effectively plan, delegate and/or supervise the work of others.

• Ability to lead, motivate, develop, and train others.

Department Specifics

Job Description – Sr. Manager Research Support

The Individual will be responsible for the day-to-day management of Clinical Research Services (CRS) clinical research staff who are assigned to multiple site disease groups (SDGs). Management would include the oversight of over 125 clinical research protocols, which have resulted in the accrual of over 250 patients in the last year. Subsequently, the CRS clinical research manager will manage approximately 700 ongoing clinical research patients. The CRS clinical research manager would manage the day-to-day interactions and subsequent services CRS clinical research staff provides to the sixteen SCCC specific Site Disease Group’s (SDG’s).

DUTIES AND RESPONSIBILITIES:

• Manage multiple CRS clinical research staff assigned to Site Disease Groups (SDGs).
• Individual will be responsible for clinical research team recruitment, screening, interviewing, hiring, performance evaluations, counseling, etc.
• Manage the initiation of continuing educational programs for CRS clinical research staff, including the facilitation of the clinical research staff licensing, certifications, training, Continuing Education Units (CEUs) through the use of in-services, guest lectures, workshops and other in-house seminars. Ensure clinical research staff participate in outside educational conferences and workshops as warranted.
• Perform all necessary clinical research staff training to ensure compliance with the protocol, CRS Standard Operating Procedures (SOPs), sponsor requirements, the federal regulations, Good Clinical Practice guidelines and UM policies and procedures.
• Work with the Regulatory Manager and Financial Manager in the development and maintenance of the CRS SOPs. Create clinical research staff orientation manuals, implement necessary systems, processes, and procedures for the support of clinical trials research. This includes overseeing the creation and maintenance of policies and procedures as they relate to regulatory affairs, quality assurance, financial affairs, and all affiliate networks.
• Performs all CRS clinical research staff training. Ensures the implementation of training is implemented into daily research procedures. Assess and monitor the implementation of the training and identify noncompliance. Performs follow-up training as required.
• Review all new studies and manage the creation of the clinical protocol design, the protocol’s development, and its preparation for implementation. Working with Quality Assurance staff, ensure all required systems and processes are in place prior to a new protocol’s implementation.
• Ensure all clinical research duties/tasks performed by clinical research staff are implemented/performed as per the requirements of the protocol, sponsor requirements and guidelines, the federal regulations and Good Clinical Practice guidelines and UM policies and procedures.
• Independently responds to any variance and implements corrective actions. Manages all audits. Manages all communication with the sponsor and outside agencies as required.
• Perform and manage the assignment of workload to clinical research staff.
• Perform quality review of clinical research staff performance. Reviews will need to be performed as needed and as required per UM policy to ensure patient safety and adequate monitoring of protocols.

EDUCATION & EXPERIENCE:

• B.S. degree in Nursing, Healthcare or another related field required. Master’s preferred.
• More than five years of work-related experience, including supervisory experience and three years’ experience in the site management of clinical trials. Experience conducting quality assurance reviews and data analysis preferred.
• Must have obtained one of the following certifications: Certified Clinical Research Coordinator (CCRC), Certified Clinical Research Associate (CCRA), Certified Clinical Research Professional (CCRP), and/or Oncology Research Nurse Certification. Must have excellent knowledge of the Code of Federal Regulations and Good Clinical Practice.
• Must have excellent skills in general computer applications (e.g., word, Outlook, Excel, Adobe, various electronic data capture (EDC) systems).
• Must have the ability to be trained in specialized database and statistical programs. Excellent English skills (both verbal and written) required.

• Additional Job Description

Additional Job Description

The candidate will be managing the portfolio of studies for neuro-oncology, sarcoma, and pediatrics. The candidate will manage a staff of clinical research coordinators and data managers. The candidate will communicate with sponsors and Investigators during the entire process from study offering to close out.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff

About Us

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.

The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.

The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.

The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.

Transforming Lives

With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.