Sr Network Engineer

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We value and rely on the unique talents and contributions of our employees to absolutely excel in member engagement by Delivering Signature Experience.

Salary Grade:

162E

Salary Pay Range for This Position:

$128,100.00 - $198,600.00

POSITION SUMMARY:

Acts as a resource for the Vice President of IT Operations to facilitate the design and implementation of networks, security and telecommunications systems. Design, modifies, configures, tests and implements network, security and telecommunications applications and operating systems. Has expertise in a variety network and telephony protocols. Provides technical guidance and support for networking and telecom staff. Conducts system analysis, industry research and proposes design upgrades to keep systems current with changing technologies.

The position requires skills for building relationships with internal clients, including peer IT groups and staff. The position also requires analytical skills for investigation and reporting, as well as leadership skills for development of systems that support the employee and members needs for communications and security.

ESSENTIAL POSITION FUNCTIONS:

Design and develop networking, security and communication systems, making specific determinations regarding system design and performance.

Respond promptly and professionally to production problems for supported systems and applications.

Conduct system analysis and configuration, with limited support from professional consultants, to keep our systems current with changing technologies.

Analyze, design, coordinate and supervise the deployment of network and telecommunications’ systems to form a basis for the solution of information processing problems.

Analyze system specifications and translates system requirements to task specifications for IT staff.

Responsible for analysis of current network, security and telecommunications applications and systems including performance diagnosis and troubleshooting of problems, as well as designing solutions to problematic communication and networking issues.

Configures, edits, and troubleshoots new systems and configurations for assigned projects, including secure data throughput.

Documents configuration consistently throughout the deployment and support process by documenting design, special installation or support instructions, and any changes made in configurations.

Responsible for utilizing tools and equipment involved in performance of essential functions of networking, security and telecommunications systems, including testing and measuring instruments.

Ability to maintain positive internal and external client interactions.

Research and recommend network management and support tools to management.

Provide assistance to testers and support personnel as needed to determine system problems.

Review, to the extent possible, changes in networking and telecommunications environment that will affect communications performance.

Provide recommendations to Sr. management concerning issues of network topology, security settings or telecommunications performance.

Attends regular staff meetings, prepares brief correspondence and reports, verbally communicates technical information, makes presentations to groups outside immediate work area, develops and documents procedures, follows up and researches questions and needed information, interacts with managers and senior management from different credit union clients on a regular basis.

Interacts with networking and server support staff.

EDUCATION, EXPERIENCE, SKILLS AND ABILITIES:

Bachelor’s Degree and six to eight years of experience in network, security, telecom or IT systems development.

Equivalent experience level may offset educational requirement.

Must demonstrate a good working knowledge of moderately complex systems, including experience with EIGRP, F5, Palo Alto, BGP, OSPF, SD-WAN, VPN, IDS, IPS, TACACS, RSA.

Professional certifications such as CCNP, CCIE, MCSE or security certifications preferred.

Ability to solve problems quickly and completely.

A solid understanding of networking/distributed computing environment concepts including emerging software defined networks and CCaaS systems.

Solid understanding the principles of routing, firewalls and phone system configurations and programming.

Possess excellent communication skills, with an emphasis on verbal and written communication.

Ability to multi-task and stay organized in a dynamic work environment.

Participate in development of long-range planning for new projects and environments.

Experience and ability to teach or instruct co-workers.

Providing advice, training and technical support for various projects.

Working closely with management team in evaluating current systems and making decisions on future networking and telecommunication processes.

As new technologies emerge and impact our systems, expected to learn these technologies very quickly and resolve any problems involved in integrating new technologies with our systems.

Expert knowledge of networking, security protocols, telecommunications systems and deployments.

Ability to work productively in a team.

Knowledge of writing technical documents, configuration drawings, network management tools and networking technology

Ability to determine whether a particular problem is caused by hardware, operating systems software, application programs, or network failures.

Good knowledge of data security and encryption.

Demonstrated ability to use standard computing tools: Word processor, spreadsheet, browser, email, and file compression software.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rates, ratios and percent and to draw and interpret bar graphs. Ability to work on complex mathematical equations.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms, climb or balance, stoop kneel, crouch, crawl; talk or hear and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

This position may qualify as Remote or Hybrid with a home base at one of Wescom’s offices. The Remote or Hybrid status may be discontinued by Wescom in its sole discretion at any time and for any reason or no reason, with or without notice by Wescom or Employee.

The work environment characteristics described here are representative of those an employee encounters while performing functions of this job.

The noise level in the work environment is moderately quiet. It is a non-smoking environment.

The above job requirements are representative of minimum levels of knowledge, skills, and abilities. The marginal functions have not been included. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description in no way implies that these are the only duties to be performed. An employee will be required to follow any other job-related instructions and duties as requested by the supervisor and/or management.

All positions, including those that are hybrid and remote, require employees to reside within Wescom's service area in California.

Wescom Financial is an Equal Opportunity Employer

(Male/ Female/ Veteran/Disability/ Gender Identity/ Sexual Orientation)

California Privacy Notice at Collection of Personal Information:

If you are a resident of the State of California and are a job applicant, see California Privacy Notice relating to job applications.

About Us

Who We Are

Since 1934, Wescom Financial has been dedicated to helping members throughout Southern & Central California build better lives. Now with 30 branches, we provide essential banking solutions to more than 250,000 members. We truly value providing member focus, excellence, and integrity, which helps us in our interactions with our team members, members, volunteers, vendors, and others alike. These core values have shaped our organization into who we are today. Our goal is not only to meet expectations but also to exceed them in everything we do. To learn more about Wescom’s rich history please click here: The Wescom Story.

What We Believe

At Wescom Financial, we value and rely on the unique talents of our team members who contribute to supporting one another in achieving personal fulfillment and helping our members build better lives. If we are not serving a member, we are serving a team member who is. For the second year in a row, Wescom Financial has been recognized as America's Best Regional Bank and Credit Union by Newsweek and is Great Places to Work Certified. At Wescom, everyone has a seat at the table. The Inclusion and Diversity Committee and Council help set the foundation for an even more inclusive culture at Wescom.

Our Benefits

Benefits & Perks

In addition to helping build better lives for Californians, we offer an exceptional and comprehensive compensation package to our valued team members, which include:

• Remote and hybrid work options
• Work/life balance (i.e., two mental health days, flex scheduling, alternative work schedules)
• $1,000 Employee Referral Bonus Program
• Benefits for full-time and part-time team members
• Paid time off: Vacation, floating holidays (full-time only), sick, 2 mental health day, 10 bereavement days, and 10 observed holidays, including Juneteenth
• Comprehensive medical, dental, and vision plan coverage, including EAP+ Work/Life Program
• Adoption and surrogacy assistance
• 401(k) Plan with employer matching
• Generous educational programs: Education reimbursement, student loan repayment plan, college grant for eligible children
• Wellness Program: Increase health, happiness, and productivity, ability to earn rewards by participating in Healthy YOU, two onsite fitness centers, gym membership discounts for LA Fitness
• Transit subsidy reimbursement for public transportation
• Fun Express and Tickets at Work: Discounts at entertainment venues in California and beyond
• Wescom University Department dedicated to providing learning and development opportunities to team members
• Leadership/Emerging Leadership Programs for aspiring leaders
• Discounted rates on loan products for team members

Community

Wescom Foundation

Wescom is more than banking – we are a network of members and employees dedicated to making California a better place for all. The Wescom Foundation works to improve the lives of Californians by supporting community-based organizations through strategic grant making and community engagement. The Wescom Foundation’s grant making focuses on the following areas: Critical Human Needs, Financial Wellness, and Disaster Response.

In addition, the Wescom Foundation focuses on identifying and sponsoring volunteer opportunities for employees as well as providing a vehicle for tax-deductible non-profit organization contributions through payroll deductions. These contributions are, in turn, matched dollar for dollar by Wescom Financial. Since its founding, the Wescom Foundation has selected a number of non-profit organizations to sponsor throughout the year. For more information about the Wescom Foundation click here: Wescom Foundation.