Sr. Strategic Account Manager - East

Work Flexibility: Remote

Manage and coordinate divisional sales efforts with key customers. As part of the divisional sales leadership team, this role will be responsible for developing a comprehensive contract strategy at the key customer level which may include GPO’s, IDN’s, and other key customers. Develop, implement, and enhance analytical tools for targeting and tracking; provide training, systems support, and marketing materials as necessary to support our sales efforts with key customers.

This role may assume responsibilities related to IDN, GPO, or business unit salesforce support, or contribute as a leader on Strategic Sales education and development programs, subcommittees, special projects, or key initiatives. This role will serve as an ambassador for the business, driving the brand and value proposition to our internal stakeholders and will be actively involved in training, onboarding, mentoring, and/or development activities of team members.

Essential Duties & Responsibilities

• Partner with sales team to foster relationships with key accounts.

• Partner with sales team on strategy for local and national programs and agreements.

• Communicate effectively and often with internal and external stakeholders including but not limited to sales leaders, Customer Solutions, FLEX, Marketing, Legal, ProCare and Finance.

• Work with sales team to identify/assess business opportunities and to drive program and account performance.

• Partner with Stryker Flex Financial to help develop financial programs/tools for the division.

• Partner with Customer Solutions to develop analytical tools to provide more sophisticated customer data for targeting and tracking.

• Partner with Government, Corporate and National Accounts to communicate the divisional strategy for growth and preservation of business.

• Identify, develop, and maintain effective internal and external business relationships; ensure key contacts are maintained throughout the sales process and post-sale activities.

• Work closely with cross-divisional branches to drive collaboration and improve return on investment for Stryker.

• Support cross-divisional leaders and managers on business opportunities.

• Gather market data and provide industry analyses as necessary.

• Continuously assess relevant markets to identify business opportunities, as well as appropriate products and services.

• Provide timely, informative data that enables management to make effective pricing and programming decisions.

• Develop and implement summary and exception reports to validate program performance and present results of programs to management.

• Partner with Marketing to identify and develop custom solutions for key accounts and to ensure synchronicity in executing marketing strategy.

• Partner with Finance and leadership to identity price capture opportunities and create the strategy to execute upon.

• Identify opportunities to maximize business by converting various GPO/IDN agreements from competitive accounts.

• Must be capable of working with executive level leaders internally and externally to grow relationships, identify opportunities and maximize agreements in accounts.

• Recommend participation in industrial, scientific, and other types of exhibitions and may develop direct mail campaigns and programs in collaboration with the Medical Education team.

• Collaborate with Sales Training team and participate in the sales and/or marketing training of others.

• Act as the point of contact for key customer RFP’s. Support Regional Managers as they work through local RFP’s.

• Strategize with Customer Solutions and cross divisional partners on bulk buys for key customers.

Education

• Bachelor’s degree required. 

• MBA or advanced degree preferred.

Qualifications & Experience

• 10+ years related sales, marketing, or related experience required.

• Medical marketing and/or related field sales/GPO and IDN sales management experience preferred.

• Proven ability to develop strategies that complement and contribute to overall business objectives.

• Demonstrated ability to develop both internal and external long-term customer relationships.

• Excellent communication skills.

• Excellent interpersonal skills inclusive of the ability to work with diverse groups.

• Demonstrated excellence in presentation creation and delivery skills.

• Proven ability to analyze sales data from a variety of sources.

United States of America Pay Ranges:

• USN: $179,100 - $298,500 USD Annual
• US5: $188,100 - $313,400 USD Annual
• US10: $197,000 - $328,400 USD Annual
• US15: $206,000 - $343,300 USD Annual
• US20: $214,900 - $358,200 USD Annual
• US30: $232,800 - $388,100 USD Annual

View the U.S. work location and transparency guide to find the pay range for your location.

Travel Percentage: 20%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com

Work Flexibility

• Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location.

• Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based.

• Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category.

• Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.