Sr. UX Designer + Business Analyst

Role: Sr. UX Designer + BA

Location: Canada (Remote Work)

Job Type: Contract

Job Description :

We are seeking a highly skilled UX + Business Analyst (Hybrid Role) who can bridge the gap between user experience design and business analysis. This role requires a strong ability to translate business needs into intuitive, user-centric solutions while ensuring alignment between business stakeholders and technical teams.

The ideal candidate will possess deep expertise in UX design, user research, requirements gathering, and solution validation, along with strong communication and stakeholder management skills.

Description

UX Design Responsibilities

• Understand product specifications, business needs, and user requirements.
• Conduct user research and create user personas, journey maps, and usability insights.
• Design wireframes, prototypes, and interaction models aligned with user needs.
• Collaborate closely with UI designers to deliver visually appealing, intuitive interfaces.
• Define and evaluate interaction design frameworks and usability success metrics.
• Identify and solve UX challenges including usability, accessibility, and findability.
• Communicate design concepts and prototypes effectively to developers and stakeholders.
• Ensure consistent and seamless end-to-end user experience across platforms.
• Use tools like Figma (or equivalent) to create design assets and prototypes.

Business Analyst Responsibilities

• Act as a liaison between business stakeholders and IT/IS teams.
• Gather, analyze, and document business and functional requirements.
• Conduct gap analysis and translate findings into actionable insights.
• Facilitate requirements gathering sessions, workshops, and stakeholder interviews.
• Ensure business needs are clearly understood and translated for technical teams.
• Participate in solution design, validation, and system walkthroughs.
• Collaborate with UX teams to incorporate usability and UI considerations into system design.
• Support project delivery through reviews, documentation, and process alignment.
• Develop reports that convert business data into clear, actionable insights.

Required Technical & Domain Skills

Strong understanding of:

• Business Analysis principles and best practices
• Software Development Life Cycle (SDLC)
• Agile, Waterfall, or hybrid methodologies

Working knowledge of:

• Programming concepts
• Relational databases
• Client-server architecture
• Basic to intermediate knowledge of:
• HTML, CSS, and JavaScript

Proficiency in:

• UX tools (Figma preferred)
• Documentation tools and visualization techniques
• Core Competencies

1. Written Communication

• Ability to clearly and concisely document requirements and insights.
• Tailor communication for different audiences using structured formats, visuals, and diagrams.

2. Conceptual Thinking

• Strong analytical mindset to identify underlying patterns in complex scenarios.
• Ability to create system-level diagrams, frameworks, and models.

3. Presentation Skills

• Excellent presentation skills across small and large groups.
• Ability to effectively communicate both simple and complex ideas.

4. Personal Accountability

• Demonstrates ownership, reliability, and commitment to deliverables.
• Maintains confidentiality and professional integrity at all times.

5. Initiative

• Proactively identifies improvement opportunities and drives action.
• Goes beyond assigned responsibilities to deliver value.

6. Conflict Management

• Handles ambiguity, pressure, and changing priorities effectively.
• Maintains composure and a positive approach in challenging situations.

7. Thoroughness

• High attention to detail in documentation and deliverables.
• Ensures accuracy and completeness of all outputs.

8. Personal Integrity

• Upholds high ethical standards and organizational values.
• Respects diversity and ensures trustworthiness in all interactions.

Preferred Qualifications

• Experience in end-to-end product lifecycle delivery (UX + BA combined role).
• Exposure to enterprise applications or large-scale digital transformation programs.
• Prior experience working in cross-functional agile teams.
• Certifications in UX Design / Business Analysis (nice to have).