SRE Delivery Manager

Why Ninety Ninety is the leading EOS® software trusted by 18,000+ companies to help business owners run stronger businesses and grow valuations. We bring vision, goals, execution rhythm, and business metrics into one connected platform, backed by an ecosystem of expert support, professional services, partners, and AI. We have strong financials with a long runway, we lead our category, and we're investing in the people who make it happen. If you enjoy doing meaningful work inside a product that actually changes how businesses operate, you'll find real ownership here. What We Offer Flexibility & Time Off Work From Anywhere: Live and Work where you’re happiest. As-Needed Vacation: Recharge when you need to. Paid Parental Leave: Generous paid time to bond with your growing family. Health & Well-Being Comprehensive Coverage: Health, dental, and vision insurance for you and your family. Company-Paid Life & LTD: Peace of mind for you and your loved ones. HSA, FSA & DCFSA Accounts: Flexible ways to manage medical and dependent care costs. Ninety contributes annually to your HSA—front-loaded to help you cover expenses sooner. Productivity Allowance: Use toward wellness, tech, or productivity—whatever helps you thrive. Financial Security 401(k) with Company Match: Plan for your future with automatic company contributions. Equity Opportunities: Share in Ninety’s long-term growth and success. Growth & Connection Professional Development Reimbursement: Annual funds to support your learning and growth. Company Gatherings: In-person connection and collaboration, with travel covered. Why we love doing what we do : Small to midsize businesses are the foundation of almost every healthy community. They provide not just employment but opportunities for people to learn, grow, and become leaders who take responsibility for the well-being of the community. Our values: Get Smart Stuff Done Focus on outcomes that matter and consistently deliver results. Team Collaborate, trust, support, create, and honor your agreements. Resilient Respond calmly to challenges and grow through adversity. Inquisitive Seek mastery, ask questions, and never stop learning. Best Strive to be a better version of yourself for your growth, your team, and Ninety. Extra Mile Embrace work-life harmony while stepping up when it matters most. The “Seat” we have open Once we’re confident someone embodies our core values and is in the right seat, we trust them to do great work, lean into their Unique Abilities™, and continue to grow. If this sounds like the kind of environment where you’d thrive, we’d love to hear from you and explore how you can help us help companies achieve real, healthy, and sustainable growth. Why this role, why now Ninety is at an inflection point: the product is evolving quickly and the business is ready to level up how we take new capabilities to market. We’re opening a new SRE/Delivery Manager seat for someone who can build repeatable systems and raise the bar for what great and reliable systems look like in a lean, high-impact environment. What you’ll own Manage and lead a team of 6, organized into two pods, covering both SRE and Delivery Provide career development and mentorship through continuous checkins and quarterly reviews Drive independent workstreams for each pod while providing reliable infrastructure, deployment, and operational support to the broader engineering team and business Define and implement best practices for delivery, infrastructure reliability, and observability in a lean, high-impact environment Coordinate with application development team (software engineers, designers, and product owners) to ensure deployment, infrastructure, and monitoring needs are met Manage on-call rotation and scheduling Ensure infrastructure and systems operate securely, following industry best practices Fulfill a player-coach role, anticipating 80% management and 20% hands on What Success Looks Like: Systems and infrastructure operate efficiently with the bounds of our SLA’s Production incidents are properly managed and routed to responsible parties to be mitigated and resolved within expected timeframes Engineering pods are equipped with tools needed to develop and iterate quickly We routinely scan and identify security vulnerabilities and address appropriately We are keeping up to date with industry standards, best practices, and technology as it pertains to our infrastructure and delivery processes What we’re looking for Relevant work experience: 8+ years of experience in software development, with focus on SRE/devops Demonstrated success leading teams through architectural transitions (e.g., serverless to EKS). Backend service architecture experience is a plus (monolith, microservices, etc). Skills: Proven experience managing engineering teams Deep understanding of Infrastructure as Code (IaC) Observability best practices Ability to drive outcomes in a lean, fast-paced environment. Technologies: Expertise in the AWS stack, specifically Lambda/serverless and Kubernetes/EKS Strong proficiency in Datadog (APM/RUM/Synthetics) GitHub; experience with Harness is a plus. Rootly (or other major on-call, paging toolsets) Feature-flagging & experimentation platforms like Launch Darkly This won’t be a fit if you prefer Pure strategy with a separate team to “do the doing” Highly resourced environments where systems already exist Narrow, order-taking roles vs. owning outcomes Defining the how instead of what and why Slow-paced, siloed teams Micromanaging vs providing coaching and direction to your direct reports