Staff Engineer - Cloud Backend Engineering

Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview As a Senior Staff Backend Engineer - Cloud Infrastructure, this role will focus on Cloud Platform Infrastructure, Services and processes at its best to enhance Cloud infrastructure reliability & system efficiencies, productivity, availability, scalability and system quality at 10X scale. This role will be responsible for diving deep into business problems, understanding current customer pain points, system domain, current Platform limitations (if exists) and then work closely with engineering teams / leaders to design and architect new system / services leveraging cloud infrastructure that can scale 10X better in terms of reliability, availability performance and efficiency. This includes providing system architecture artifacts, accountability on cloud infrastructure choices that can perform and scale at 10X level but are still efficient, guidance on using right machine type, network designs, deployment automation etc . You will be part of a Global team working from different locations but still works as a central connected unit. What You will do Strong experience on Cloud DevOps tools and coding (CI/CD, IaC, Terraform, Python, Cloud Formation, Ansible, GitHub, CircleCI, Jenkins and Infra Automation) Self-service code development and end-to-end back cloud deployment automation for application stack. Provide a roadmap and vision for scalable and robust growth for your cloud infrastructure and platform services to enable achieving 99.999% availability. Strong technical analytical & design capability to understand common & shared platforms, web, & services API with underlying data to provide appropriate network, infrastructure recommendations Strong working experience on Kubernetes, Docker, Linux and cloud services integrations. 100% accountable for the reliable, scalable and optimized cloud architecture, design and platform services. Serve as Cloud Engineering for Cloud infrastructure Architecture, Design and Deployment and maintenance for highly reliable and scalable applications. Solves complex technical problems in Public Clouds (AWS, Azure, GCP) and Private Cloud environment and improves Operational Excellence. Strong ability to dive deep to understand current cloud infra and systems architecture to provide strategic partnership and improvements on network usage, role management, CDN, domains and cloud infra security. Analyze complex distributed production deployments and recommend ways to optimize performance and/or automate processes by managing continuous integration servers, utilizing monitoring and testing tools. Identify opportunities to make disruptive improvements in cloud infrastructure usage, operations and services with high degree of systematic automation. Possess expert knowledge in performance (sub millisecond latencies), scalability, availability (99.999% uptime), enterprise architecture best practices Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience. Strong problem-solving skills, analytical capabilities, and attention to details Provide a roadmap and vision for scalable and robust growth for cloud infrastructure and platform services Collaborate with customers, stakeholders and lead engineers on key mission-critical projects Basic Qualifications: Bachelor's or Master's degree in Computer Science, Engineering, or a related field. 10+ years of experience in Systems Engineering, Cloud Infrastructure, DevOps, and Site Reliability Engineering (SRE). Experience leading large-scale system design and architecture initiatives leveraging AWS and/or Azure cloud services. Proven experience building, automating, and operating infrastructure using Infrastructure as Code (IaC) practices; strong expertise across Linux-based environments. Experience designing, building, and operating highly available, scalable, and high-performance distributed cloud systems. Experience architecting, building, and managing enterprise-scale Hybrid Cloud environments with a focus on reliability, performance, and scalability.Strong hands-on experience automating application and infrastructure deployments using Terraform, Python, and/or Go . Experience in Cloud Infrastructure Engineering, including platform operations, automation, observability, and cloud-native technologies. Preferred Qualifications: Demonstrated ability to collaborate effectively across cross-functional teams, with excellent verbal, written, and stakeholder communication skills. AWS professional-level certifications preferred, such as AWS Certified Solutions Architect Professional and/or AWS Certified Developer Professional . Type of work model Hybrid Our Hybrid work model: Coupang hybrid work model is designed to enable a culture of collaboration that acts a catalyst to enrich the experience of employees. Employees are required to work at least 3 days in the office per week, with the flexibility to work from home 2 days a week, depending on the role requirement. Some businesses may require more time in office due to nature of work. Details to consider Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. Privacy Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://privacy.coupang.com/en/land/jobs/