Staff Engineer (Scrum Master - Marketing Operations)

In a changing and evolving world, challenges are ever more unique and complex. Nagarro helps to transform, adapt, and build new ways into the future through a forward-thinking, agile, and caring mindset. Today, we are 18,000+ experts across 37+ countries, forming a Nation of Nagarrians, ready to help our customers succeed. The nature of IT & digital product engineering has reached an incredible state of velocity and transition. We must adapt and meet it with an agile mindset that isn't afraid to iterate towards the perfect solution. If we only solve today's problems, it's not enough. We must do more. We must courageously embrace the future, with vision and clarity about where technology & business are heading. Thinking breakthroughs gets us there. Nagarro - https://www.nagarro.com/en Must have Skills : Jira, Stakeholder Management, Certified Scrum Master (CSM) or SAFe Scrum Master (SSM) Role Overview We are seeking an experienced Scrum Master with 5-7 years of overall experience to lead our Marketing Operations team. You will champion agile practices, manage a team of 3–4 associates, and bridge the gap between creative marketing strategies and technical execution. Key Responsibilities Facilitate Agile Ceremonies: Lead daily stand-ups, sprint planning, backlog grooming, and retrospectives. Manage Team Performance: Mentor and guide 3-4 Marketing Operations associates to ensure high productivity. Coordinate with Business: Partner with business stakeholders to align marketing deliverables with organizational goals. Track Outcomes: Define, measure, and report on sprint velocity, project deliverables, and campaign outcomes. Remove Impediments: Identify and eliminate roadblocks slowing down marketing campaign deployments. Required Experience and Skills Overall Experience: 5–7 years of professional experience in project management or agile environments. Tool Proficiency: Advanced hands-on expertise with Jira and Confluence for workflow management. Stakeholder Management: Strong communication skills to manage business expectations and drive cross-functional alignment. Preferred Qualifications Certifications: Certified Scrum Master (CSM) or SAFe Scrum Master (SSM). Marketing Domain Knowledge: Prior exposure to managing multi-channel marketing campaigns, including: Digital Channels: Email, SMS, Push Notifications, and Paid Media. Traditional Channels: Radio and Print Media.