Staff Platform Engineer

About Beam Benefits Beam was founded in 2012 by three engineers who saw the opportunity to modernize the dental benefits industry using technology. The first product was the Beam Brush, which was one of the earliest examples of the Internet of Things in healthcare. Today, Beam Benefits is available in 40+ states and has expanded beyond dental. Beam is now simplifying and modernizing a robust suite of ancillary employee benefits through an intuitive digital platform, self-service tools, AI-powered pricing, support from Beam’s helpful representatives, and a unique Beam Perks™ rewards program. This winning combination allows us to deliver a simple, smart, and wellness-focused experience for brokers, employers, and members. What We're Looking For: We’re looking for a Staff Platform Engineer to drive the evolution and maturation of our production platform and developer experience. This role sits at the intersection of software engineering and platform architecture, with a focus on building systems that help other engineers move faster, safer, and with less cognitive load. This is a highly technical, hands-on role with significant ownership and responsibility. You will proactively shape the platform’s direction, recommend and implement forward-looking improvements, and champion industry best practices and robust procedures—ensuring the platform evolves strategically rather than reacting to immediate issues. AI will be a key component of the platform’s future, helping identify opportunities for automation, eliminate repetitive work, and enable engineers to move quickly and confidently. What You Will Do: Tactically apply agentic and generative AI to optimize platform development, operations, and growth Collaborate with application teams to identify pain points and bottlenecks in workflows and implement solutions that streamline the developer experience Design, implement, and maintain platform infrastructure that ensures high availability, predictable performance, and operational correctness, while balancing reliability, cost, and simplicity. Drive platform and infrastructure change hands-on, from architecture through implementation, setting the technical direction and standards. Provide mentorship and technical leadership to other platform engineers, helping raise overall operational maturity and shaping engineering culture. Lead design and architectural discussions for complex platform systems, ensuring scalability, maintainability, and alignment with business goals. Contribute to the continuous improvement of platform processes and developer experience, fostering innovation and adoption of effective tooling. What Skills Will Help You Be Successful: 8+ years of professional software engineering experience, with a track record of delivering high-quality, maintainable, and scalable software. Deep expertise in full-stack or backend systems, with strong proficiency in modern web applications such as Ruby and React/TypeScript. Proven experience designing scalable, high-performance architectures, internal platforms, or developer tooling. Experience with AWS core services and containerized workloads (ECS/EKS, Lambda, RDS, S3, etc.) and cloud infrastructure best practices. Experience identifying and applying AI or automation opportunities across the platform to improve efficiency, reliability, and developer experience, while thoughtfully evaluating trade-offs and benefits. Excellent problem-solving and technical leadership skills, with the ability to make forward-looking architectural decisions. Strong communication skills, capable of leading technical discussions and aligning teams on platform strategy and decisions. Experience mentoring engineers and fostering a culture of continuous learning, collaboration, and platform-driven best practices. Familiarity with modern engineering practices, agile methodologies, and CI/CD pipelines.