Staff Specialist

Program Coordinator, Office of Pediatric Education

Be You.

Be Bold.

What You'll Do

Coordinate Educational Programs and Events

• Support the planning, coordination, and execution of departmental educational programs, including Grand Rounds, Fellows Core Curriculum, Chair's Clinical Case Conferences, Fellows Research Conferences, Pediatric Education Day, and other educational initiatives.
• Develop detailed itineraries for guest speakers and coordinate travel, lodging, transportation, and honorarium processing.
• Manage meeting technology, including Zoom sessions, presentations, recordings, and audiovisual support.
• Track attendance and participation data for educational activities.
• Coordinate distinguished lectureships, speaker series, alumni events, and departmental education conferences.
• Design and administer surveys using Qualtrics and analyze results to support continuous program improvement.

Support Educational Leadership and Governance

• Coordinate meetings for educational leadership groups, committees, and program leadership teams.
• Prepare agendas, manage meeting logistics, and document key discussions and action items.
• Produce and distribute meeting minutes and supporting materials in a timely manner.
• Assist with scholarly activity tracking and educational reporting.

Partner with Residency and Fellowship Programs

• Support residency and fellowship administrators with program-related initiatives.
• Create and maintain fellow profiles and faculty development records.
• Manage alumni information and departmental fellowship data.
• Coordinate onboarding and orientation activities for incoming fellows.
• Facilitate professional association membership renewals and educational program reporting.
• Maintain educational dashboards and program metrics.

Advance Medical Education Initiatives

• Assist in the design, implementation, coordination, and evaluation of educational projects and initiatives.
• Support educational surveys, research activities, and data collection efforts.
• Contribute to process improvement initiatives that enhance learner experiences and program effectiveness.

Manage Office Operations and Administrative Support

• Coordinate daily operations within the Office of Pediatric Education, serving as a welcoming and professional point of contact for faculty, learners, staff, and visitors.
• Manage office communications, reception functions, mail distribution, and administrative workflows.
• Schedule meetings, maintain calendars, and coordinate committee activities for educational leadership.
• Support travel, conference planning, and administrative needs for the Vice Chair of Education and Education Manager.
• Manage conference room reservations and educational space scheduling using 25Live.
• Develop and distribute weekly educational schedules, communications, and promotional materials.
• Maintain and update educational website and intranet content.
• Process departmental expenses and manage financial documentation through Duke systems.
• Coordinate educational and community-building events that foster engagement and collaboration.

What You'll Bring

Required Skills and Qualities

• Exceptional organizational and project coordination abilities.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities and deadlines in a fast-paced academic environment.
• Experience coordinating meetings, events, or educational programs.
• Strong attention to detail and a commitment to customer service.
• Ability to work independently while collaborating effectively with diverse stakeholders.
• Proficiency with Microsoft Office Suite and virtual meeting platforms.
• Experience working with data, reporting, and survey tools is preferred.

Preferred Characteristics

• Interest in medical education, academic administration, or healthcare environments.
• Experience supporting faculty, trainees, or educational programs.
• Ability to analyze information and recommend process improvements.
• Commitment to fostering an inclusive, welcoming, and learner-centered environment.

Why This Role Matters

Choose Duke.

• Opportunities for professional growth and career development.
• A collaborative and mission-driven work environment.
• The chance to support nationally recognized educational programs.
• Comprehensive benefits and wellness resources.
• A culture that values diversity, equity, inclusion, and belonging.
• Meaningful work that impacts learners, patients, families, and communities.

Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $21.20 to USD $31.24. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.