Strategic & Operations Lead

Location: Hybrid / Bristol

Type: Full-time, Permanent

Salary: Competitive, dependent on experience

About the Role

We’re supporting a growing global digital health and technology business that works with healthcare, life sciences and pharmaceutical organisations to build AI and data-driven products.

The business is well established internationally and has recently opened a Bristol office as part of its next stage of growth. They are now looking for a Strategy & Operations Lead to work closely with the CEO and senior leadership team to bring more structure, pace and accountability across the business.

This is not an EA, office management or admin-focused role. It is a hands-on strategic operations role for someone who can drive cross-functional initiatives, challenge leaders on commitments and deadlines, resolve operational dependencies and help turn business priorities into clear plans, owners and outcomes.

The right person will be comfortable stepping into ambiguity, creating order and helping a growing business operate more effectively.

What You’ll Do

* Drive cross-functional initiatives across the business, ensuring priorities move forward and do not stall between teams

* Work closely with the CEO and leadership team to translate strategic goals into clear plans, owners, milestones and actions

* Challenge functional leaders on commitments, progress and deadlines in a constructive and commercially aware way

* Run leadership reviews, operating meetings and follow-up actions to ensure visibility and accountability

* Identify and resolve routine operational dependencies between teams

* Take ownership of special projects that sit across departments or do not naturally belong to one function

* Improve the business operating rhythm across planning, reporting, communication and delivery

* Create structure around priorities, projects and decision-making

* Support growth across areas such as delivery, operations, recruitment, client work, product and internal processes

* Bring clarity to messy or undefined areas of the business and turn them into something workable

What We’re Looking For

* Experience in strategy, operations, business operations, strategic projects, transformation, consulting, delivery, product operations or a similar role

* A track record of driving cross-functional projects and holding teams accountable to outcomes

* Strong experience working with senior leaders, founders, CEOs or executive teams

* Comfortable challenging stakeholders and pushing for progress without needing formal authority

* Able to operate in a fast-moving, growing business where not everything is already defined

* Strong planning, coordination and communication skills

* Commercially aware, practical and delivery-focused

* Confident turning ambiguity into clear priorities, actions and next steps

* Experience in technology, SaaS, digital, consulting, healthcare technology or product-led businesses would be highly relevant

You’ll Likely Be a Good Fit If You Have Been A:

* Strategy & Operations Lead

* Business Operations Lead

* Strategic Operations Manager

* Operations Lead

* Transformation Manager

* Special Projects Lead

* Founder’s Associate

* Chief of Staff

* Product Operations Lead

* Programmes Manager

* Commercial Operations Manager

* Delivery Operations Lead

Why This Role

If you enjoy solving messy business problems, driving accountability and making things happen across teams, this could be a strong fit.