Stream Your Career Forward: Italian-Speaking Customer Service Representative

Job Overview

Are you fluent in Italian and English, enjoy helping customers, and are looking for a flexible opportunity in an international environment?

We are looking for an Italian-Speaking Customer Service Representative to join Concentrix Lisbon. This remote role allows you to provide professional customer support in Italian and English while working from home, provided you are based within the required distance from the Lisbon office.

What We Offer

• Remote work from within the eligible Lisbon area.
• International and multicultural working environment.
• Opportunity to develop your customer service and communication skills.
• Experience working with an international customer support team.
• Food allowance according to the employment conditions.
• Attendance-based incentive according to the employment conditions.
• Two rotational days off per week.
• Opportunity to enjoy the flexibility of working remotely.
  
  
  

Key Responsibilities

The source description focuses on providing essential customer support in Italian and English within a remote customer service environment.

Your responsibilities will include:

• Provide professional customer support in Italian and English.
• Respond to customer questions, requests, and concerns.
• Provide clear, accurate, and helpful information.
• Assist customers throughout their interactions with the company.
• Maintain a professional and customer-focused approach.
• Help ensure a positive customer experience.
• Follow established procedures and service standards.
• Work independently while maintaining effective communication with the wider team.
  
  
  

Requirements

• Fluent Italian and English proficiency.
• Must already be residing in Portugal.
• Must live within 50 km of the Concentrix Lisbon office.
• Comfortable working remotely.
• Strong communication and interpersonal skills.
• Customer-focused and professional approach.
• Ability to work effectively in a structured customer service environment.
  
  
  

Working Conditions

• Remote position.
• Candidates must be based within 50 km of the Concentrix Lisbon office.
• Monday to Sunday operation.
• Working hours between 07:00 and 21:00.
• Two rotational days off per week.
• Candidates must already reside in Portugal.
• No relocation support available.
  
  
  

Ready to Take Your Career Remote?

If you speak Italian and English, enjoy supporting customers, and value the flexibility of working remotely, this could be the opportunity you've been looking for.

Join Concentrix Lisbon, work from the comfort of your home within the eligible area, and develop your customer service experience in an international environment.

Apply today and take the next step in your career!