Student Assistant - Intelligent Automation - CA Department of Motor Vehicles - Hybrid

Conditions of

Employment

This is a part-time, temporary, non-benefited, student position. Employment in all positions with University Enterprises, Inc. is dependent upon the mutual consent of University Enterprises, Inc. and the employee. This means that either University Enterprises, Inc. or the employee can, at any time, terminate the employment relationship at will, with or without cause.

Depending on the type of position you are applying for, a pre-employment background check consisting of one or more of the following may be conducted: employment history, professional references, criminal check: educational verification (degree, license, or official transcript) or DMV clearance. Applicants will be required to pass required pre-employment checks to the satisfaction of University Enterprises, Inc. (UEI) and the hiring Agency or Department.

UEI does not allow students to hold more than one UEI Job at a time, or work in more than one account per pay period. UEI employees who are considering leaving their current UEI Student assistant position for a different UEI student assistant position should inform their supervisor in writing and provide at least a week’s notice.

UEI is not a multi-state employer. UEI only employs candidates who live and work in the state of California. If selected for the position you must reside in California and all work must be performed in the state of California throughout the course of employment.

Prerequisites

Students must be enrolled in at least: six-semester units or nine quarter units for undergraduate students; four-semester units or six quarter units for graduate students.

Students declared major must match the major(s) listed in the job posting.

Majors/Fields of Study

Currently enrolled in an Information Technology (IT) or Software Engineering; Business Information Systems (BIS) or Information Systems (IS); Data Science / Analytics; Web Design / Digital Media or a related technical discipline.

Work Schedule

Flexible workdays and work hours, Monday – Friday, between 8 AM – 5 PM. The final hybrid work schedule will be determined by the supervisor.

Additional Work Schedule

Student Assistant and Graduate Assistant employees generally work up to 24 hours per workweek (Sunday – Saturday) during the academic year and up to 40 hours per workweek during breaks; (winter, spring, and summer).

Compensation

$16.90 to $22.70 per hour.

Minimum Qualifications

• Familiarity with automation tools, scripting, or experience using Python or SQL.
• Exposure to low-code platforms (e.g., Microsoft Power Platform) and a basic understanding of AI, machine learning, or cloud technologies.
• Basic knowledge of JSON and exposure to version control tools like Git or GitHub.

Preferred Qualifications

• Experience logging, tracking, and resolving IT support tickets in a HelpDesk or customer support environment.
• Good problem-solving skills, with the ability to work independently or collaboratively within a team.
• Excellent interpersonal skills to interact with stakeholders across all levels (developers, business analysts, etc.), with a proven ability to learn new tools quickly in a fast-paced environment.
• Basic understanding of logic flows, web development concepts (HTML, CSS, JavaScript), and data analysis principles.

Duties and Responsibilities

• Ticket Resolution & End-User Support: Triage, investigate, and resolve support tickets; assist users with workflow issues. Communicate ticket status updates clearly to end-users and escalate complex or high-priority technical issues to senior automation developers.
• Daily Monitoring & System Health: Perform regular health checks on automated jobs, monitor task queues, and identify failed executions or process bottlenecks.
• Troubleshooting & Minor Maintenance: Troubleshoot system errors, perform routine updates, apply small code or configuration fixes, and conduct basic testing.
• Enhancements & Documentation: Implement minor feature updates, update operational documentation, and maintain GitHub documentation, and other project related documentation.

Physical Requirements

Sit for extended periods; frequently stand and walk; manual dexterity and hand-eye coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computer workstations, telephones, calculators, copiers, printers, and scanners with or without reasonable accommodation.

Working Conditions

Work is performed in a hybrid work schedule, in office will be at DMV Sacramento headquarters.

Students/Employees will be required to work according to the current UEI remote workplace policy and sign a UEI Work from Home Agreement. The decision to permit an employee to work from home is at the discretion of the supervisor or employer and may, at any time and with or without cause, unilaterally terminate the option to work from home.

Application Instructions

Please complete all fields of the employment application. Include your educational history in the “Educational Experience” section and any employment history in the “Employment Experience” section of our application.

Please upload the following documents:

• Resume.
• Unofficial transcripts.
• Current class schedule.

Apply by: October 31, 2026