Student Finance Officer / AR Administrator

HELP STUDENTS SUCCEED—ONE ACCOUNT AT A TIME! Leverage your expertise in accounts receivable, customer service, and financial administration to ensure accurate student accounts, seamless payment processing, and outstanding stakeholder support Guiding, Uplifting, and Soaring in a #GreatPlaceToWork Health & Security: HMO (up to 2 dependents) + Life Insurance Growth & Development: Training Programs & Learning Opportunities Work-Life Balance: 30 PTOs, Leave Conversion Family Support: Parental & Maternity Benefits Additional Perks: Transportation, Internet, Clothing, Laundry & Rice Allowances Hybrid Work Setup: Onsite for the first 4 months, then switch to a hybrid work after 3rd-month review: 4x WFH, 1x RTO Work Location: Bridgetowne, Quezon City Work Schedule: Monday to Friday | 3:00 PM to 12:00 AM (PH Time) HAVE WHAT IT TAKES TO BE OUR FINANCE ASSISTANT – ACCOUNTS RECEIVABLE? 1–3 years of experience in finance administration, accounts receivable, credit control, collections, customer service, or a similar role. Diploma or Bachelor's degree in Accounting, Finance, Business Administration, or a related discipline. Experience in the higher education sector is an advantage. Experience processing invoices, payments, and maintaining accurate financial records. Good working knowledge of Microsoft Excel and Microsoft Office applications. Strong attention to detail with a high level of accuracy. Excellent written and verbal communication skills. Strong customer service mindset with the ability to professionally handle account-related enquiries. Excellent organizational, problem-solving, and time management skills with the ability to manage multiple priorities and meet deadlines. DAY IN THE LIFE OF A FINANCE ASSISTANT – ACCOUNTS RECEIVABLE Accounts Receivable Administration Prepare and issue student invoices, tuition fee charges, and payment plans. Process invoices, adjustments, payments, and account updates accurately within the finance system. Maintain accurate and up-to-date student and sponsor account records. Allocate incoming payments to the appropriate accounts and investigate unallocated transactions. Assist with account reconciliations and monitor receivable balances. Prepare and support aged debt and accounts receivable reporting. Ensure financial records and account activities are complete, accurate, and well maintained. Debtor Management & Collections Monitor outstanding student and sponsor balances to support timely collections. Contact students and sponsors via phone, email, SMS, or written correspondence regarding overdue accounts. Maintain accurate records of collection activities and customer communications. Support the achievement of collection targets through proactive follow-up and account management. Escalate complex payment issues, disputes, or collection matters to senior team members when appropriate. Student & Stakeholder Support Respond to enquiries relating to invoices, payments, instalment plans, account balances, and tuition fee liabilities. Deliver professional, timely, and customer-focused support to students, sponsors, firms, and internal stakeholders. Collaborate with academic and administrative teams to resolve account-related enquiries. Assist students exploring withdrawal, interruption, transfer, or student loan funding options by providing guidance on applicable tuition fee liabilities. Compliance & Finance Administration Ensure all accounts receivable activities comply with University financial policies, procedures, and controls. Maintain complete and audit-ready financial records and supporting documentation. Assist with internal and external audit requirements. Support continuous improvement initiatives that enhance finance processes and operational efficiency. GUS Education PH: Empowered by knowledge, guided by heart. A certified Great Place to Work company, we guide with purpose, uplift through holistic support, and soar by empowering those who empower education. As a strategic partner, we turn every challenge into an opportunity for growth through collaboration, innovation, and operational excellence. Big careers start with big learning—and yours could start here. Ready to make your next move? Our 100% remote application process lets you connect with us from anywhere while exploring a career with global impact. Apply now! By submitting your application, you acknowledge and consent for GUS Education PH to collect, process, and store your personal information for recruitment and employment-related purposes. Your information will be used solely to assess your qualifications, communicate with you regarding your application, and facilitate the recruitment process. Personal data will be handled confidentially, accessed only by authorized personnel, and processed in accordance with the Company's Data Privacy Policy and applicable data privacy laws. Please note that all applications are routed through our Applicant Tracking System and are reviewed by our recruitment team. Due to the volume of applications we receive, processing times may vary, but every application is carefully considered.