Student Financial Services Administrator is responsible for the administration of University Cash Services, Student
Financials and Student Accounts Receivable. Identifies, develops and implements best business practices, consistent with the University's mission and in accordance with operating and accounting objectives.
Ensures that internal accounting controls are present and operative, within and between departments, to safeguard the University's assets. Establishes procedures and timelines for effective response and resolution of delinquent student accounts receivable. Promotes a collaborative environment with all University departments and auxiliaries to enhance interdepartmental and student servicing.
Demonstrates a commitment to student success that is mission aligned with the university's FEEL vision, values and priorities. Establishes an ethical and collegial work environment, promoting a collaborative, accountable and inclusive team. Encourages a courageous and resilient solution-oriented environment by participating in new opportunities to further the mission of the university.
Participates in developing initiatives that further support the campus mission with a service-oriented and catalytic mind set. Strengthens employees by being communicative and a talent builder that develops team attributes, furthering departmental goals.
• Serve effectively as the chief connection for the university in the development and implementation of the University’s student financial monitoring system for all student contact, enrollment, and registration processes.
• Provide quality financial student support, and timely registration activities; serve as a creative facilitator of the University’s financial services mission and promote financial aid compliance campus-wide
• Responsible for effective planning, development, and implementation, of policies and procedures pertaining to financial services and student support activities
• Work collaboratively and effectively with the University leadership
• Responsible for the development and management of collection activities, budgeted projections, fiscal accountability, and preparation of monthly and yearly financial reporting documenting revenue received
• Supervise and lead all staff performances, support, and growth within their perspective roles
• Promote the University’s mission and its overall goals of creating successful student financial services strategies to maintain student persistence and engaging earnestly in strategic financial planning for long-term institutional success
• Closely facilitate the student financial aid process to obtain the University’s financial objectives through effective use of financial aid resources and department personnel; accountable for all aspects of administration and management of the federal, state, and local student financial assistance program
• Ensure accuracy of financial assistance programs administered as established by the University’s standard operating procedures, as well as ensure compliance with all state, accrediting, and federal financial aid regulations.
Requirements:
• Equivalent to graduation from an accredited institution with a Bachelor's degree in business administration or job related field; Master's degree preferred.
• Advanced knowledge of computers and the ability to utilize a variety of software applications.
• Excellent organizational and problem resolution skills. Strong interpersonal skills with staff and students.
• Excellent written and verbal communication skills.
• Ability to interact effectively as a member of a team and work collaboratively with other departments.
• Demonstrated ability to support ongoing improvement through courageous, resilient, and catalytic leadership.
• Demonstrated commitment to employee development, recognition, and accountability to further operational goals.