Supervisor, Field Service

Supervises daily activities of the field service team, setting priorities and ensuring timely completion of service assignments.

Coordinates scheduling, resource allocation, and dispatch of field service personnel to meet customer requirements.

Monitors service quality, safety, and compliance with company policies and regulatory standards.

Provides coaching, training, and performance feedback to field service technicians and engineers.

Ensures accurate documentation of service activities, parts usage, and customer interactions.

Collaborates with engineering, customer support, and product management to resolve technical issues and improve service delivery.

Implements and enforces standard operating procedures for field service operations.

Monitors and reports on key performance indicators, identifying trends and recommending improvements.

Supports continuous improvement initiatives to enhance service efficiency, quality, and customer satisfaction.

Promotes a culture of safety, teamwork, and accountability within the field service team.

Welcome to

Welcome to our temporary careers site. While we finalize our new website, you can explore open roles and start your career journey with JBT Marel here.

At JBT Marel, we’re transforming the future of food through technology, innovation, and collaboration. Our work helps make the global food system more sustainable — and it’s powered by thousands of talented people around the world. We value collaboration, integrity, innovation, and continuous growth — and we believe the best ideas come from diverse perspectives working together.

If you’re looking for meaningful work and the chance to make a real impact, explore opportunities at JBT Marel and get ready to transform the future of food.