Supervisor, IT Document Management
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- Costa Rica
- Work type
- Hybrid
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Gracias por tu interés en unirte a Solventum. Solventum es una empresa nueva en el ámbito de salud, pero con una sólida experiencia en la resolución de desafíos que transforman vidas y fortalecen el trabajo de los profesionales de la salud. En Solventum, las personas son el centro de cada innovación que desarrollamos. Con empatía, conocimiento y criterio clínico, trabajamos en conjunto con los líderes más destacados del sector para enfrentar los retos más complejos de nuestros clientes. Mientras continuamos actualizando nuestra Página de Carreras y los materiales dirigidos a los postulantes, es posible que algunos documentos aún muestren la marca anterior. Ten en cuenta que todas las oportunidades laborales publicadas pertenecen a Solventum, y que la Política de Privacidad mencionada https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/a cualquier información personal que proporciones. Al igual que en 3M, en Solventum se brinda igualdad de oportunidades a todos los candidatos calificados, sin distinción de raza, color, religión, sexo, orientación sexual, identidad de género, origen nacional, discapacidad o estatus como veterano protegido. En Solventum, desarrollamos soluciones innovadoras para enfrentar los retos más complejos de nuestros clientes, liderando avances en salud mediante la combinación de ciencia médica, de materiales y de datos. Nuestro propósito es mejorar la vida de los pacientes y apoyar a los profesionales de la salud para que se desempeñen de la mejor manera posible.
Job Description:
Supervisor, IT Document Management (Solventum)
3M Health Care is now Solventum
The Impact You’ll Make in this Role
Solventum is seeking a Supervisor, IT Document Management to lead the document management platform portfolio supporting the MedSurg and HIS businesses. The role owns support and enhancement delivery for the enterprise content, capture and ingestion systems that move and process roughly 8,000 documents every day into FileNet and serves as the primary IT contact for the business functions that depend on those documents being available quickly and accurately.
The position combines hands-on technical depth with people leadership. The successful candidate will sustain and improve platform performance, lead a small support team across US business hours, manage a substantial set of integration and infrastructure dependencies, and carry two significant programs into 2027: the HIS separation and the data center migration to Dallas.
This position will report to the Senior Manager, End-to-End Solutions & Integrations within the MedSurg & HIS IT organization.
Principle Responsibilities (essential job duties and responsibilities):
- Lead the support and enhancement of document management and capture platforms.
- Manage technical teams responsible for FileNet, OpenText Capture, DocuSign, Corefax, Esker and related applications.
- Design and oversee document processing, workflow automation, and system integrations.
- Drive modernization initiatives leveraging cloud and AI technologies.
- Ensure platform reliability, operational excellence, and continuous improvement.
- Partner with business stakeholders to deliver scalable and efficient document management solutions.
Required Qualifications:
- High School Diploma
- Bachelor's degree in information technology, computer science or a related field, or equivalent professional experience.
- 8+ years of experience in Enterprise Content Management (ECM) and Document Management solutions.
- Professional written and spoken English, and availability to work core US business hours.
- Strong experience with IBM FileNet administration, workflow, integrations, and production support.
- Hands-on experience with OpenText Intelligent Capture / OpenText Capture Center, including document ingestion, OCR, classification, extraction, and workflow automation.
- Technical expertise in Microsoft .NET technologies (C#, ASP.NET, Web APIs) and Oracle SQL/PLSQL development.
- Proven experience designing, developing, and supporting Windows Services for document processing, system integration, and automation.
- Experience integrating document management solutions with enterprise applications and external systems.
- Strong understanding of application architecture, system integration, and production support.
- Experience leading technical teams, vendors, and cross-functional initiatives in an Agile environment.
Nice to Have:
- Java language source code
- Visual Studio
- AWS services such as Textract, S3, Lambda, Step Functions, API Gateway, and Bedrock.
- IDP, OCR, AI/ML-based document processing, and workflow automation technologies.
- Windows Server, IIS, DevOps, CI/CD, and enterprise application support.
- Experience modernizing legacy document management platforms and migrating to cloud-based architectures.
- Experience in a healthcare, medical device or other regulated environment.
Why Join Us?
- A collaborative, growth-focused team environment
- Opportunities to work on impactful projects and shape business strategy
- Competitive salary and benefits
- Support for ongoing professional development and training
Work location:
Hybrid Eligible Hybrid (Job Duties allow for some remote work but require travel to Belén, Heredia at least 1 days per month + moments that matters)
·
Relocation Assistance: Not authorized
Must be legally authorized to work in country of employment without sponsorship
Supporting Your Well-being
Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
Solventum es un empleador que ofrece las mismas oportunidades. Solventum no discriminará a ningún solicitante de empleo por razones de raza, color, edad, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional, discapacidad o estado de veterano.
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Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.
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Who we are
A new healthcare company with a rich history. With more than 70 years of delivering healthcare innovations, we continue to move the industry forward by helping to solve our customers’ biggest challenges.
Our workforce
20,000+ employees worldwide. Solventum relies on the courage and the boundless insights of professionals worldwide to achieve exceptional results for our customers and those who rely on them. Healthcare that leads with heart and humility starts with listening and never finishes, only evolves. As long as healthcare challenges remain unsolved, we will be here, united by empathy and a relentless belief that countless lives are improved through our work.
Our impact
Operations in 38 countries. Driven by our dedication to improved outcomes for all we serve, we break through by making unprecedented connections that impact lives. In more than 300 offices and facilities around the world, we work closely with customers and partners to create positive healthcare outcomes that transcend borders. To realize our shared vision, we harness diverse talents and perspectives from every background to not only address our customers' most urgent priorities but anticipate the needs of the future