Supervisor, Medical Posting (H)

Current Employees:

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The University of Miami/UHealth Central Business Office Department has an exciting opportunity for a full-time Supervisor, Medical Posting.

CORE JOB SUMMARY:

The Supervisor, Medical Posting coordinates the insurance and financial activities associated with the provision of services to scheduled patients. Moreover, an employee in this position oversees the daily operations of the assigned division and acts as a source of knowledge for all co-workers.

CORE JOB FUNCTIONS:

· Ensures that all payments, adjustments, and denials are posted accurately and in a timely fashion.

· Reviews insurance coverage information and obtains financial clearance from insurance companies.

· Informs the patient or his/her representative of financial requirements according to established guidelines for the insurance plans and notifies attending providers of policy guidelines for the patient's diagnosis.

· Handles and resolves financial issues or questions face-to-face, by telephone, email or fax.

· Helps patients with financial difficulties and assists them in locating financial assistance.

· Oversees, trains, and guides staff to promptly provide patients with financial clearance.

· Collaborates with third-party carriers, governmental agencies, and other University of Miami departments.

· Provides policy and procedural guidelines to providers to ensure services are under the requirements of medical necessity.

· Maintains records of customer interactions and transactions, including details of inquiries, complaints, comments, and actions taken.

· Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Bachelor’s degree in relevant field required
Minimum 5 years of relevant experience required


Knowledge, Skills and Abilities:

• Performance Management: Ability to set performance goals, provide feedback, conduct evaluations, and effectively delegate tasks.
• Training & Development: Providing employee training and motivation to enhance skills.
• Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
• Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
• Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

This is a core job profile description and is not reflective of all duties that may be assigned to a specific position in each individual department. The above statements are intended to describe the general nature and primary responsibilities of this core job profile. Specific duties and tasks may vary based upon departmental needs. Other duties may be assigned to the above consistent with the knowledge, skills, and abilities required for the job.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time

Employee Type:

Staff

About Us

The mission of the University of Miami is to transform lives through education, research, innovation, and service. A vibrant and diverse academic and healthcare community, the University of Miami and the University of Miami Health System ("UHealth") have rapidly progressed to become one of the nation’s top research universities and academic medical centers in the nation.

The University comprises 12 schools and colleges serving undergraduate and graduate students in more than 350 majors and programs. Visit welcome.miami.edu/about-um to learn more about our points of pride.

The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and ranked No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings.

Bascom Palmer Eye Institute is ranked the #1 eye hospital in the USA and offers some of the nation's premiere eye doctors to treat every eye condition for adults. Sylvester Comprehensive Cancer, part of the Miller School of Medicine, received the prestigious National Cancer Institute designation in 2019.

The University of Miami and UHealth have also ranked among the Forbes Best Employers and Best Employers for Women on several occasions, most recently in 2022.

Transforming Lives

With more than 17,000 faculty and staff, the University strives for excellence, and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.